About The Position

The Facilitator is responsible for guiding groups, teams, or stakeholders through structured discussions, workshops, and decision-making processes to achieve productive outcomes. This role is pivotal in fostering collaboration, surfacing insights, and ensuring all voices are heard. Facilitators operate across client-facing, internal, and blended environments, supporting transformation, training, and feedback initiatives. Create agendas and choose facilitation tools that match session goals, such as onboarding, training, strategic planning, or gathering stakeholder feedback. Lead meetings, workshops, or training sessions. Keep discussions focused, inclusive, and productive. Encourage open communication and manage group dynamics to ensure everyone participates. Set clear expectations and promote a culture of respect and open dialogue. Practice active listening, invite quieter participants to share, and manage dominant speakers. Use interactive activities to boost engagement and reflection. Identify and address resistance, conflict, or disengagement. Use techniques to de-escalate situations and reframe discussions to keep the environment productive. Summarize results, document actionable insights, and plan follow-up steps. Communicate decisions and commitments clearly. Collect feedback on how effective the facilitation was and improve methods for future sessions.

Requirements

  • Bachelor’s degree from an accredited university.
  • Minimum of three (3)+ years of overall work experience.
  • Strong skills in speaking and writing.
  • Experience in creating and leading workshops, meetings, or training sessions.
  • Familiarity with digital tools for collaboration, such as Teams, Miro, or Trello.
  • Ability to simplify complex information into clear, actionable steps.
  • Experience working both independently and with others in fast-paced settings

Nice To Haves

  • E xperience in consulting or client-facing roles.
  • Exp erience with court case management systems .
  • Exp erience with COTS or Platform based solutions .
  • Certification in facilitation or related methodologies
  • Experience supporting digital transformation, modernization, or organizational change initiatives.
  • Familiarity with agile development environments.
  • Understanding of responsible AI principles and model interpretability.

Responsibilities

  • Create agendas and choose facilitation tools that match session goals, such as onboarding, training, strategic planning, or gathering stakeholder feedback.
  • Lead meetings, workshops, or training sessions.
  • Keep discussions focused, inclusive, and productive.
  • Encourage open communication and manage group dynamics to ensure everyone participates.
  • Set clear expectations and promote a culture of respect and open dialogue.
  • Practice active listening, invite quieter participants to share, and manage dominant speakers.
  • Use interactive activities to boost engagement and reflection.
  • Identify and address resistance, conflict, or disengagement.
  • Use techniques to de-escalate situations and reframe discussions to keep the environment productive.
  • Summarize results, document actionable insights, and plan follow-up steps.
  • Communicate decisions and commitments clearly.
  • Collect feedback on how effective the facilitation was and improve methods for future sessions.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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