Workplace Specialist

Justworks•Phoenix, AZ

1d•Hybrid

About The Position

At Justworks, the Workplace team creates environments where employees thrive. As a Workplace Specialist, you will play a key role in delivering a seamless, engaging, and high-performing workplace experience in our Phoenix office. This role blends workplace operations, employee experience, and cross-functional partnership. You will be responsible for ensuring the office runs smoothly day-to-day while also contributing to initiatives that enhance how our people connect, collaborate, and do their best work.

Requirements

2–4+ years of experience in workplace operations, office management, or facilities
Experience supporting office environments in a fast-paced or high-growth company
Strong organizational and multitasking skills with exceptional attention to detail
Excellent communication and stakeholder management skills
Experience working cross-functionally with teams such as People, IT, and Operations
Passion for creating a best-in-class workplace experience

Responsibilities

Own and continuously improve day-to-day operations, ensuring a smooth, welcoming, and high-quality workplace experience
Serve as a primary point of contact for employees, addressing workplace needs and fostering a positive environment
Plan and execute in-office experiences including team events, All Hands, and employee activations
Manage vendor relationships and ensure consistent service quality across the office
Maintain workplace standards, including safety, compliance, and operational readiness
Manage and triage workplace requests through ticketing systems (e.g., Jira), ensuring timely and high-quality resolution
Identify opportunities to improve workplace processes and contribute to the development of scalable solutions
Provide basic on-site support for workplace technology and coordinate with IT and network teams to resolve issues efficiently
Act as a liaison between the Phoenix office and NYC HQ to ensure alignment on workplace initiatives and standards
Partner closely with People, IT, Legal, and other business teams to support employee and operational needs
Support onboarding by ensuring new hires have a seamless in-office experience, including access, orientation, and workspace readiness
Partner with People teams to support employee-related needs and escalate issues when appropriate