WORKPLACE SERVICES COORDINATOR

Compass Group•New York, NY

1d•$75,000 - $85,000

About The Position

In this role, you will ensure successful delivery of all services for meetings and conferences by coordinating with clients, vendors, and coworkers. Monitor and respond to emails and Teams messages across a range of general inquiries, and keep NYO SharePoint FAQ content current and accurate Serve as the first point of contact for all guests, visitors, candidates, and employees, owning the full arrival experience from registration and security access to office tours Manage end-to-end meeting room bookings including confirmations, pre-event follow-up, and day-of coordination of A/V, food & beverage, room setup, and materials Oversee daily office operations including supply procurement, desk assignments, gym memberships, locker assignments, and incoming mail distribution Maintain the visitor calendar, coordinate with building security, and serve as the primary resource for remote and non-NY administrators requiring room management support Confer with internal clients before, during, and after events to ensure a seamless experience and resolve any last-minute needs with professionalism and urgency Perform daily opening procedures and maintain a consistently polished, presentation-ready office environment throughout the day Provide Wi-Fi access, office orientations, escort and tours to visitors and new employees, ensuring every guest feels welcomed and supported from arrival Perform Invoice processing and possess knowledge of AP related functions

Requirements

2–4 years of experience in office management, corporate reception, or workplace hospitality, preferably in a professional services or financial services environment
Exceptional interpersonal and communication skills with a client-first mindset
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite, Teams, and familiarity with visitor management or room booking platforms
Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
Excellent oral and written communication skills
Strong computer skills including Microsoft suite including Teams and knowledge of office technology/equipment
Full knowledge of the conference center reservation system with Outlook Calendar. EMS knowledge ++
Ability to work calmly and effectively in stressful situations
Exceptional client service skills to exceed expectations
Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
Discreet, ethical and committed to maintaining a high degree of confidentiality.
Excelling as a team member, with a passion for delivering the Platinum Service(R) standard and focused on total customer satisfaction

Responsibilities

Monitor and respond to emails and Teams messages across a range of general inquiries, and keep NYO SharePoint FAQ content current and accurate
Serve as the first point of contact for all guests, visitors, candidates, and employees, owning the full arrival experience from registration and security access to office tours
Manage end-to-end meeting room bookings including confirmations, pre-event follow-up, and day-of coordination of A/V, food & beverage, room setup, and materials
Oversee daily office operations including supply procurement, desk assignments, gym memberships, locker assignments, and incoming mail distribution
Maintain the visitor calendar, coordinate with building security, and serve as the primary resource for remote and non-NY administrators requiring room management support
Confer with internal clients before, during, and after events to ensure a seamless experience and resolve any last-minute needs with professionalism and urgency
Perform daily opening procedures and maintain a consistently polished, presentation-ready office environment throughout the day
Provide Wi-Fi access, office orientations, escort and tours to visitors and new employees, ensuring every guest feels welcomed and supported from arrival
Perform Invoice processing and possess knowledge of AP related functions