Workplace Operations, Frontend

Applied Intuition•Sunnyvale, CA

5h•Onsite

About The Position

In the Workplace Operations, Frontend role, you’ll be the owner for all workplace experience throughout the day in our HQ locations. You’ll own the day-to-day of how the office looks, be the go to for the flow of each HQ space, and the experience of all users and guests in the space. You’ll work closely with the facilities/ backend team to resolve open tickets quickly. This role is ideal for someone who’s highly organized, thrives in a fast-paced environment where no day is the same, and loves creating exceptional experiences.

Requirements

7+ years in workplace experience with 3+ years in event and facility management
Hands-on Skills: Ability to physically address maintenance tasks, organize spaces, and ensure operational efficiency
Attention to Detail: Strong focus on cleanliness, organization, and operational precision—even down to the smallest details like dust and misplaced cables
Accountable Team Player: Ability to be a self-starter who takes ownership of tasks, follows through to completion, and proactively seeks help and feedback to improve outcomes
Multitasking & Pressure: Demonstrated ability to manage competing priorities and work effectively under pressure in a fast-moving environment
Vendor Management: Proven track record of managing third-party vendors and ensuring accountability, cost-efficiency, and service quality
Active Communicator Across-Departments: Experience working across teams (engineering, IT, operations) and managing complex problems with multiple stakeholders. Ability to solve issues and communicate effectively.
Process Development: Experience creating scalable processes and automating workflows to improve efficiency and consistency
Cost-conscious: Ability to creatively find sustainable and efficient ways to save money, identify cheaper alternatives and out of the box thinking to all tasks

Responsibilities

On-site food: Coordinate the on-site food vendor and deal with any issues that arise; ensure kitchens are working, restocked and efficiently organized
Visitor Experience: Ensure a seamless and safe visitor experience from arrival to departure
Ambiance and Aesthetics: Help execute the look and feel of the offices and garages including plants, furniture, decorations, and organization for flow
Event Management: Create thoughtful, memorable moments for people on-site— guests, supporting internal events, and partnering with the food vendor on special menus and surprise-and-delight experiences that bring energy to the workplace; assist in executing larger events to meet its goals
Space Planning: Help execute moves and communicate plans with all relevant parties
Cross-Functional Collaboration: Work closely with Workplace Backend and IT to ensure smooth, day-to-day operations
Vendor Relations: Manage external vendors to ensure high-quality service delivery, holding them accountable while optimizing costs and performance
Process Improvement: Build out and update documentation and SOPs
Project Ownership: Kick-off workplace-related projects, handle requests, and manage ticketing to ensure timely resolution and continuous improvement