Workplace Investigator - Employee Relations Specialist

Pennant Services

4d • Remote

About The Position

The Workplace Investigator is responsible for conducting thorough, fair, and timely investigations into employee relations concerns, policy violations, compliance matters, and workplace misconduct. This role requires strong interviewing, documentation, and analytical skills, with the ability to handle sensitive issues with discretion and neutrality while partnering with HR, Legal, and business leaders. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.

Requirements

• Conduct impartial investigations into complaints involving discrimination, harassment, retaliation, workplace misconduct, policy violations, and other employee relations concerns.
• Interview complainants, respondents, and witnesses respectfully and professionally, ensuring neutrality and due process.
• Collect, analyze, and evaluate documentation, evidence, and data to form fact-based conclusions.
• Draft clear, concise, and legally sound investigation reports, summarizing findings and making recommendations where appropriate.
• Partner with HRBPs, Legal, Compliance, and leadership to ensure alignment with company policies and applicable laws.
• Provide guidance to leaders on policy application, corrective action, and risk mitigation.
• Maintain accurate and confidential case records within case management systems.
• Identify trends from case data and recommend proactive measures to strengthen workplace culture and compliance.
• Stay current on employment law, HR best practices, and investigative techniques.

Nice To Haves

• Healthcare experience Preferred.

Responsibilities

• Conduct impartial investigations into complaints involving discrimination, harassment, retaliation, workplace misconduct, policy violations, and other employee relations concerns.
• Interview complainants, respondents, and witnesses respectfully and professionally, ensuring neutrality and due process.
• Collect, analyze, and evaluate documentation, evidence, and data to form fact-based conclusions.
• Draft clear, concise, and legally sound investigation reports, summarizing findings and making recommendations where appropriate.
• Partner with HRBPs, Legal, Compliance, and leadership to ensure alignment with company policies and applicable laws.
• Guide leaders on policy application, corrective action, and risk mitigation.
• Maintain accurate and confidential case records within case management systems.
• Identify trends from case data and recommend proactive measures to strengthen workplace culture and compliance.
• Stay current on employment law, HR best practices, and investigative techniques.

Benefits

• We are committed to providing a competitive Total Rewards Package that meets the needs of our employees. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features, we offer a comprehensive benefits package.
• We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program.
• In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
• Opportunity for stock ownership
• Empowered, flat leadership model supported by centralized resources
• A work-life balance that supports personal well-being
• Full benefits package: medical, dental, vision, 401(k) with match
• Generous PTO, holidays, and professional development
• A culture built around our core values—CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed