About The Position

Silk is looking for a highly organized, proactive Workplace Experience & Executive Assistant to support our headquarters operations and executive leadership. This role is central to keeping our office running smoothly, creating a great employee experience, and enabling our leaders to focus on high-impact work.

Requirements

  • 3- 4 years of relevant experience.
  • Strong organizational and communication skills.
  • High discretion and professionalism.
  • Cross-functional collaboration experience.
  • Proficiency with Office 365 and travel/expense tools.

Responsibilities

  • Own day-to-day office operations, including supplies, inventory, vendors, and facilities coordination.
  • Manage office maintenance and repairs; partner with building management and IT as needed.
  • Coordinate weekly team lunches, office hospitality, and guest experiences.
  • Manage mail, shipping, deliveries, and general office logistics.
  • Serve as the primary point of contact for vendor contracts, such as but not limited to the Sheraton hotel partnership and the AT&T business account.
  • Collaborate on onboarding, offboarding and other employee experience initiatives
  • Support hiring through recruiting coordination and interview logistics.
  • Lead the Fun Committee / Vibe Tribe at Needham office driving in-office activities & events
  • Manage corporate travel platforms and travel planning.
  • Train new hires on travel and expense processes.
  • Reconcile corporate credit cards and expenses.
  • Coordinate invoices, vendor payments, and budgets.
  • Manage calendars, scheduling, and travel for executives.
  • Act as liaison between executives and stakeholders.
  • Handle ad hoc projects with discretion.
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