Workforce Systems Integration Analyst - Remote

Community Health Systems Professional Services Corporation•Franklin, TN

5h•Remote

About The Position

The Workforce Systems Integration Analyst supports workforce management technology by assisting with system integrations, maintaining data workflows, and contributing to application programming interface (API) development under established standards and guidance. This role works closely with senior engineers and cross-functional partners in Information Technology (IT), Human Resources, Payroll, and third-party vendors to help ensure workforce systems operate accurately, efficiently, and in compliance with organizational requirements.

Requirements

Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field required
2-4 years of experience developing, supporting, or maintaining system integrations, application programming interfaces (APIs), or data workflows required

Nice To Haves

2-4 years of experience supporting workforce management systems, including timekeeping, scheduling, or payroll technology preferred
Hands-on experience supporting UKG / Kronos timekeeping and scheduling administration or configuration preferred
Basic knowledge of system integrations, APIs, and data workflows.
Working knowledge of SQL and reporting concepts.
Ability to analyze issues, follow established procedures, and escalate complex problems appropriately.
Ability to collaborate effectively with technical and non-technical stakeholders.
Ability to document processes, configurations, and technical information clearly and accurately.

Responsibilities

Assists in the development, configuration, testing, and maintenance of workforce system integrations, APIs, and data workflows using established tools, standards, and documentation.
Supports workforce management technology solutions related to timekeeping, scheduling, payroll workflows, and labor reporting in accordance with defined business, operational, and compliance requirements.
Assists with gathering, documenting, and maintaining business and technical requirements, system configurations, and workflow diagrams to support workforce system enhancements.
Supports the administration and configuration of workforce systems, including pay rules, scheduling rules, accruals, security roles, and related system settings, following established guidelines and review processes.
Develops and maintains basic reports and structured query language (SQL) queries to support workforce reporting, audits, and operational decision-making, with guidance from senior team members.
Monitors workforce systems for issues or data discrepancies, performs initial troubleshooting, and escalates complex or cross-system issues to senior engineers as appropriate.
Follows established enterprise architecture standards, information security requirements, and system development lifecycle (SDLC) processes by participating in testing, documentation, and release activities as assigned.
Collaborates with IT, HR, Payroll, and vendor partners to support workforce system requests, enhancements, and ongoing system operations.
Maintains knowledge of workforce management technologies and tools and shares improvement ideas or enhancement opportunities with senior team members.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.