Workforce Scheduler 2

Aggreko•Boston, MA

20h•$80,000 - $90,000

About The Position

We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Workforce Scheduler 2 in Boston (Mendon), MA who will help us optimize technician resources to meet business priorities and achieve excellence in service delivery. Why Aggreko? Here are some of the perks and rewards. Salary ranges from $80K to $90k Annual bonus program tied to company and individual performance No premium cost medical plan option available Company provided Life Insurance, Short-Term and Long-Term Disability Career growth opportunities and tuition reimbursement Safety-focused culture What you'll do:

Requirements

Associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training
Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities
Ability to prioritize and respond with the appropriate sense of urgency
Experience in operations or the rental industry
Excellent ability to operate under minimal supervision
Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs

Responsibilities

Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance
Develop technician schedules in consultation with the Service Center Manager and Team Lead
Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status
Optimize technician resources to meet business priorities and achieve set KPIs for productivity
Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges
Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians