Workforce Readiness Trainer

Goodwill of Western NY • Jamestown, NY

1d • $20 - $24

About The Position

Now Hiring: Workforce Readiness Trainer and Site Lead (Cattaraugus, Chautauqua, Allegany) Help people build the skills and confidence to succeed at work—through training focused on attitude, accountability, personal responsibility, workplace ethics, professional etiquette, and interpersonal skills .

Requirements

• Bachelor’s degree in education, business, human services, or related field preferred (relevant experience considered).
• 2+ years ’ experience as a trainer/training specialist (community-based training experience a plus).
• Proficiency with Microsoft Office (Word, PowerPoint, Outlook, Excel) and comfort using instructional tools/learning platforms.
• Strong presentation, communication, and interpersonal skills; bilingual abilities preferred.
• NYS Driver’s License and reliable transportation; ability to work occasional evenings/weekends.

Nice To Haves

• bilingual abilities preferred.
• community-based training experience a plus

Responsibilities

• Facilitate Goodskills Career Builder Workforce Readiness training modules using engaging instruction (role plays, simulations, team exercises, discussions, videos, and lecture).
• Coach participants on resume creation, interviewing techniques, classroom participation, and professional workplace behaviors ; provide one-on-one support as needed.
• Gather feedback from participants, training partners, and the business relationship manager; adapt training content to keep it relevant and high-impact.
• Supervise and support participants during experiential learning at offsite work locations; model professionalism and act as Goodwill of WNY’s representative at client sites.
• Use judgment to maintain participant safety offsite and evaluate participant conduct/performance , including program status decisions when needed.
• Maintain documentation, attendance, and ensure participant completion items (OSHA cards, certificates, resumes) are uploaded into CaseWorthy .
• Serve as Site Lead by coordinating cohort tours/presentations and managing onsite logistics (vehicle logs, gas cards/bus passes, clothing requests, and maintenance needs).

Benefits

• Competitive pay and benefits package.
• We regularly review our pay and benefits to stay competitive!

What This Job Offers

• Job Type: Full-time