Workforce Program Case Manager

City Of Carson City-posted about 1 year ago
$51,152 - $71,612/Yr
Full-time • Entry Level
Carson City, NV
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The Workforce Program Case Manager is a full-time position within Carson City Health and Human Services, responsible for providing support and guidance to clients to help them attain and maintain employment opportunities. The role involves conducting assessments, facilitating referrals, and collaborating with community organizations to enhance clients' job readiness and employment success.

  • Conduct individual assessments to develop personalized employment action plans.
  • Facilitate job, education, training, and other referrals to assist clients in fulfilling their employment plans.
  • Assist clients in completing applications, composing resumes, and pre-employment testing.
  • Collaborate with community organizations to provide clients with necessary clothing, shoes, and haircuts.
  • Network with businesses and staffing agencies to identify employment opportunities.
  • Organize and conduct job fairs, attend community outreach meetings, and speak at community group meetings.
  • Create and maintain case files; maintain accurate documentation regarding all information received and actions taken.
  • Maintain accurate logs and compile records of work performed.
  • Enter client information into an automated database system.
  • Maintain confidentiality of files and information in accordance with regulations.
  • Contribute to the overall quality of the program's service provision by developing and coordinating work teams and by reviewing, recommending, and implementing improved policies and procedures.
  • Use standard office equipment, including a computer, in the course of the work.
  • Demonstrate courteous and cooperative behavior when interacting with public and staff.
  • High School diploma or GED; AND three (3) years of experience in a related field.
  • Employer-Paid PERS Retirement
  • Employee/Employer-Paid PERS Retirement
  • Excellent benefits set forth in the Carson City Employees Association labor contract.
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