Workforce Planning and Labor Program Manager

Floor & Decor • Atlanta, GA

1d

About The Position

This role is a key support person to all stores with a focus on labor planning, labor system maintenance, trend analysis, forecasting, process improvement recommendations and project management. This position provides input and support by partnering with cross-functional departments to drive efficiencies, productivity, and process improvements for our stores.

Requirements

• Retail industry experience preferred.
• Highly comfortable with navigating large data sets from multiple sources
• Understanding of retail labor management processes preferred
• Proficient skills in Excel, including pivot tables
• Effective written and verbal communication skills required
• Limited travel required including air and car travel
• You’ll work in a quiet to moderate office environment that supports focus, collaboration, and cross-functional connection.
• This role is primarily sedentary, with most of your time spent at a desk—though you may occasionally move about for meetings, collaboration, or presentations.
• You should be comfortable with light physical activity (lifting or moving up to 20 pounds on occasion), but the role is not physically demanding day-to-day.

Responsibilities

• Partner and coordinate with our stores, field leaders, and Store Support Center (SSC) functional teams to assist with workforce planning strategies.
• Create and develop an overall workforce plan for stores to maximize labor productivity, associate availability, and resource utilization.
• Utilize data mining and analysis to evaluate labor performance metrics, uncover staffing inefficiencies, and support data-driven workforce planning decisions in a multi-unit retail environment.
• Refine labor models over time to drive increased labor efficiency across the business.
• Oversee the long-term refinement of workforce management plans, adjusting to drive increased efficiency across all stores.
• Identify and escalate key labor management opportunities and critical areas of opportunity.
• Develop and maintain monthly, quarterly, and annual operational labor plans.
• Assist Finance in on-going store labor planning and budgeting.
• Support the budgeting and forecasting process to ensure continuity and the appropriate targets for long-term labor needs are met.
• Build relationships to work effectively across department lines and all levels of management and maintain a proactive dialogue with field leadership for the purpose of anticipating future needs.
• Identify improvement opportunities through data analysis to effectively inform decisions and strategies.
• Provide ad-hoc facilitation, strategy sessions, & performance planning services Store Operations leadership.

Benefits

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including: Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed