MSP Workforce Management Specialist
About The Position
We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places. Sun Country Airlines is seeking a Workforce Management Specialist to support the MSP airport by providing reports, schedules and data for real-time workforce management needs. This position will review leave requests, assist in creating or modifying schedules, make staffing recommendations to ensure adequate daily resource coverage, and collaborate with leaders to optimize workforce in order to deliver a consistent experience to the operation.
Requirements
- Ability to organize and analyze data in a structured manner
- Demonstrated ability to understand and analyze schedules
- Organizational skills and the ability to prioritize responsibilities/tasks
- Strong communication skills to ensure team members are kept informed
- Good written communication skills
- Excellent PC skills with MS Excel, Word, and PowerPoint experience
- Experience with Teams application and Microsoft Office
Nice To Haves
- Bachelor’s degree
- Airline or Aviation experience
Responsibilities
- Prepares intraday reports on staff attendance
- Reconcile attendance against schedule and time in/out reporting on daily basis
- Support changes to scheduling to ensure adequate daily resource coverage
- Communicate with management and operations team to ensure compliance with company standards
- Maintain running report of attendance incidents
- Analyze leave submissions and approve/deny based on their effect on operations
- Monitor attendance and schedule adherence
- Process schedule trade requests for posted schedules
- Process management requests for modifications of scheduling events (meetings/training, etc.)
- Review accuracy of schedule measurements, making recommendations to improve scheduling efficiency and team member satisfaction
- Provide analytical support for special projects
- Collaborate with management on identifying opportunities to further optimize our workforce
- Other duties assigned by management
Benefits
- Comprehensive benefit package including dental and vision
- PPO and high-deductible health plans
- Health savings accounts (HSA and FSA)
- Dependent Care
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Time Off
- Paid holidays
- Life and AD&D Insurance
- Employee Assistance Program including counseling for employees and their family
- Fitness incentive and Stop Smoking Support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
