Workforce Development & Training Coordinator

Ramey-Estep / Re-group•Rush, KY

1d•$68,000

About The Position

The Workforce Development and Training Coordinator is responsible for designing, implementing, and evaluating training programs that enhance employee skills, support career development, and align with organizational objectives. This role collaborates with department leaders to assess workforce needs, develop learning strategies, and ensure training initiatives support individual growth and company performance. The coordinator also manages compliance training, tracks learning outcomes, and promotes a culture of continuous improvement and professional development.

Requirements

Bachelor’s degree in Human Resources, Education, Behavioral Health, Organizational Development, or a related field from an accredited college/university is required.
Minimum of 3–5 years of experience in workforce development, training coordination, or HR in a healthcare or behavioral health setting is required.
Must be at least 21 years of age.
Must have the ability to maintain a high level of confidentiality.
Must have excellent organization, communication, and customer service skills.
Skilled in designing and delivering engaging, effective training programs for diverse audiences.
Technical requirements include proficiency with Learning Management Systems (LMS), virtual training platforms, Microsoft Word, Excel, PowerPoint, and any other applications the organization or regulatory agencies use.
Ability to assess organizational and individual training needs using data, feedback, and performance metrics.
Understanding of compliance requirements in behavioral health, including HIPAA, CMS, and state licensing standards.
Strong verbal and written communication skills; able to present complex information clearly and professionally.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.
Successful completion of Excellent Foundations.
Maintain 20 hours of annual training.
Familiarity with behavioral health regulations (e.g., SAMHSA, Medicaid, HIPAA, etc.) is required.

Nice To Haves

Experience working with behavioral health professionals and an understanding of clinical workflows is preferred
Certified Professional in Talent Development (CPTD) is preferred
SHRM Certified Professional (SHRM-CP or SHRM-SCP) is preferred
HRCI Certified Professional (PHR or SPHR) is preferred
Certified Training and Development Professional (CTDP) is preferred

Responsibilities

Assess training needs across all programs, including mental health, substance use, crisis response, and care coordination.
Develop and deliver training programs that support clinical competencies, integrated care models, and person-centered approaches.
Coordinate onboarding and orientation processes tailored to each program’s roles and compliance standards.
Ensure orientation includes program overviews, compliance requirements, and organizational values.
Conduct regular assessments to identify workforce skill gaps and training priorities.
Collaborate with program and department leaders to align training with strategic goals and service delivery needs.
Ensure staff meet continuing education and certification requirements, including those related to Medicaid, SAMHSA, state licensing boards, state regulations, and accrediting bodies.
Maintain accurate training records and monitor compliance with federal and state regulations.
Manage learning management systems (LMS) and virtual training platforms, maintaining compliant training plans and adjusting training plans when requirements change.
Prepare reports on training outcomes, participation, and effectiveness for leadership and funders.
Partner with academic institutions, workforce development boards, and professional associations to expand training opportunities.
Support initiatives related to staff wellness, retention, and leadership development within the behavioral health workforce.
Support initiatives that promote career growth, leadership development, and employee engagement.
Assist in succession planning and internal mobility strategies.
Reviews annual training records for compliance and addresses deficiencies with corrective action in collaboration with the CHRO.
Track and support continuing education and licensure renewal for clinical staff.
Participate in quality improvement initiatives related to workforce performance and service delivery.
Use data to inform training strategies and enhance program effectiveness.
Receives, handles, and files confidential and private information about employees. Upholds a high level of confidentiality.
Respond to employees’ questions about HR functions and provide them with the correct resources.
Maintains high visibility and an approachable image to ensure positive employee relations.
Performs other duties as assigned.