Career Services - Workforce Development Specialist-Hybrid

CareerSource Suncoast•Sarasota, FL

just now•$45,000•Hybrid

About The Position

Do you have a passion for changing lives in the community? Do you value a positive culture that promotes work/life balance while making a significant impact? CareerSource Suncoast serves thousands of employers and job seekers each year in the Sarasota/Manatee county area. Join our team if you want to create your next success story! This role supports clients participating in the Welfare Transition Program in Sarasota/Manatee with career readiness solutions such as scholarships for training, career planning including resume and job search assistance, referrals to community resources and provides on-going, comprehensive case management to program participants to help them achieve their personal and financial career goals. Empathizing, interacting, communicating with and responding to client needs and requests are essential for this position.

Requirements

Bachelor’s Degree from an accredited university or college in Business, Human Services, Education or related field plus 2 years related work experience, or equivalent combination of education and experience. Of the 2 years related experience, a minimum of 1 year of career development experience is preferred.
Minimum Digital Literacy – Average
Competency in Microsoft Office (Word, Outlook, Excel).
Ability to work in SharePoint / word docs ( uploading and sending adobe for signatures etc.)
Must be able to maintain and update Outlook calendar on a daily basis, share calendar, and search others’
Basic competency in social media (i.e. LinkedIn) including profile creation and regular monitoring. Support resources are available.
Ability to write professional emails to a variety of audiences
Ability to work with culturally diverse populations
Can work independently and in group
Strong time management and organizational skills a must for this role
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
Solid interpersonal skills to also include conveying information effectively, active listening, and critical thinking
Ability to develop and maintain professional working relationships with management, co-workers
Strong data entry skills such as: attention to detail, accuracy, and to stay focused
A positive attitude, strong character, and a willingness to learn
Excellent customer service skills
Strong oral and written communication skills
Ability to organize and prioritize responsibilities
Self-motivated and able to motivate others
Common sense and good judgment
High level of integrity, trustworthiness, and confidentiality
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee should display a positive view of the vision and purpose of the organization, conduct him/herself in a professional manner; and demonstrate responsible stewardship regarding the assets of the organization. The employee must be able to maintain effective working relationships with all levels of personnel and maintain confidentiality and security of organization’s and customer’s records and information.

Responsibilities

Provide case management coordination to facilitate the greatest level of success for the client, state and local performance
Verify eligibility for program services
Assess clients to gather information on training needs, educational background, work experience, skills, interests and any barriers to employment
Assist clients with developing a financial plan and budget matrix
Assist clients with identifying employment goals and career development needs, and developing achievable and realistic service and employment plans
Work with clients to become self-sufficient to reduce and end public assistance
Authorize and coordinate supportive services such as child care, transportation, etc., and track obligations of funds when appropriate
Monitor clients’ progress during participation in appropriate activities and issue penalties when clients are out of compliance
Ensure case record documentation is current, submitted timely, accurate and thorough and compliant with established policies and procedures in CRM system
Assist clients in working with other community and social service organizations by serving as an advocate
Assist clients with job placement
Collaborate with Senior Workforce Development Specialists (WDS) and Managers to develop innovative methods for assisting clients with reaching their career goals
Regularly monitor, review, and discuss performance reports with colleagues and Senior WDS
Assess client needs at front desk, then provide direct instruction and information, appropriate points of contact, and additional resources in person and via telephone. Requires basic knowledge of all CareerSource Suncoast programs and related community service providers.
Assist clients in accessing and navigating job search websites, online tutorials and assessments, training and social service websites, and email providers.
Critique, proofread, edit, and format client resumes.
Assist clients in completion of Florida Skills Assessment- comprehensive online career assessment and interpretation & application of results
Document provided services and case notes in in appropriate CRM system(s)
Ensure priority of service to all identified US military veterans; conduct initial assessments for veterans with qualifying employment barriers
Develop general knowledge of all programs and services delivered through CareerSource Suncoast.
Develop and maintain effective professional relationships with all CSS/CareerSource Suncoast management, staff, partners and clients
Attend and participate in center and programmatic staff meetings/training
May facilitate various workshops and orientations to educate clients on available programs and services
Perform other related job duties as requested

Benefits

4 weeks PTO in 1st year- you can start using it after 90 days!
Plus 12 paid holidays
Medical plan with HSA: we contribute $1,000 annually to your HSA account to cover out of pocket expenses! Other low-cost plans available.
Dental plan
Life Insurance/Long-term Disability
Professional development opportunities
401k plan-CSS contributes 7.5% of your salary to your account bi-weekly upon eligibility!
Dependent medical-CareerSource Suncoast contributes 25% towards dependent premiums
Vision
Dependent dental
Additional life insurance/AD&D
Dependent life
Short term disability
Supplemental insurance plans (Cancer, Accident, Hospital) that pay you directly for a covered event