Workforce Development Specialist-ES

Career Team•Greenville, TX

2h•Onsite

About The Position

Career TEAM is a leading workforce development organization focused on transforming lives through technology and compassionate services for job seekers. The Workforce Development Specialist-ES role is responsible for providing Employer Services (ES) as required under the Wagner Peyser Act (WPA) to jobseekers and employers within a Workforce Solutions Office. This involves establishing and maintaining professional business relationships with local businesses, assisting employers with job postings and recruitment, planning and executing hiring events, and delivering presentations on employment opportunities and labor market information. The specialist will also refer employers to the Business Services Unit for various training programs and conduct follow-ups to assess service quality. For job seekers, the role includes matching them to work-based learning opportunities, referring them to workshops and community resources, providing career planning and advisement, and reviewing employment plans to identify and overcome barriers. The position requires meticulous record-keeping, data entry, and ensuring compliance with service requirements and confidentiality.

Requirements

At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development.
Strong understanding of workforce solutions, job placement strategies, and employer engagement practices.
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses.
Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes.
Familiarity with labor market trends, employment laws, and regulations affecting businesses.
Proficiency in Microsoft Office Suite and CRM software for managing client relationships.
Ability to work independently and collaboratively within a team environment.
Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
Commitment to delivering high-quality consulting services and achieving client satisfaction.
Flexibility to adapt to changing priorities and business needs.
Strong relationship building skills with the ability to gather information and provide exceptional solutions that exceed expectations is critical.
Ability to multi-task in a fast-paced environment with strong listening and problem-solving skills.
Ability to work independently with minimal supervision and effectively as part of a team.
A Valid Driver’s License.

Nice To Haves

Bilingual or Multilingual.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to meet the needs of local labor market and in-demand industry sectors.
Assist employers with WorkinTexas.com registration to post job orders, fill jobs by recruiting, screening, and referring qualified job seekers who meet job requirements.
Plan and execute recruiting and hiring events for employers across industries and diverse job seekers using in-person and virtual platforms.
Deliver presentations to employers and program participants about employment opportunities and labor market information via in-person and virtual platforms.
Refer employers to the Business Services Unit to negotiate and develop transitional and permanent job opportunities agreements with businesses for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs as needed.
Conduct employer follow-up to assess service quality and quantity of referrals.
Ensure all farmworkers are informed about the terms and conditions of employment set forth in intrastate and interstate clearance orders.
Work with Center Manager and program staff to match job seekers to work-based learning opportunities.
Refer jobseekers to appropriate live, virtual workshops, orientations, financial and basic literacy services and community resources to maximize job placement opportunities and remove barriers.
Provide career planning and advisement services to assist with job placement, advancement, and retention.
Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome barriers.
Record and document services and data enter a case note in WorkInTexas.com for job seekers and employers to demonstrate compliance with the Wagner Peyser services.
Assist in tracking program participants for successful participation and report on job placements and new employer partnerships.
Track and monitor when job seekers find work on their own, or receive services that support employment placement and retention.
Collect and file (electronically) all required documentation to support data accuracy, compliance and performance outcomes (10 week claimant, TTA, STARR), within the required timelines.
Ensure the security and confidentiality of customers’ personal identity data.
Comply with the priority of service requirements, along with the nondiscrimination and complaint procedures for workforce services.
Approach each day and task with a “ZAG” mindset.
Other duties as assigned by your immediate supervisor, which are consistent with the responsibilities of your position and the evolving needs of the business.