Workforce Development Consultant - INTERNAL OPENING FOR KSU EMPLOYEES ONLY

Kent State•Kent, OH

18h

About The Position

Form and nurture relationships with key external and internal partners. Collaborate with partners to identify training needs. Serve as part of a team to support workforce development in regions served by Kent State University. Reports to designated supervisor.

Requirements

Bachelor’s degree.
Two years' experience in outreach, sales, training and development, or related experience.
Ability to travel regionally.
Workforce development concepts
Written and interpersonal communication
Sales
Adhering to deadlines
Utilizing client relationship management (CRM) software
Maintain client relationships
Possess considerable attention to detail
Maintain a high level of customer service
Ensure consistent progress toward established revenue and engagement goals
Maintain accurate and up-to-date client records
Maintain deep knowledge of industry trends, workforce needs, and university products to effectively position offerings in a competitive marketplace
Travel regionally

Responsibilities

Conduct in-person sales calls, on-site consultations; travel regionally to share information and close business sales.
Engage in proactive business development activities to identify and cultivate new clients, including initial outreach to organizations with no prior relationship.
Represent the university at industry events, employer sites, and community meetings to generate leads, expand networks, and increase visibility of university services.
Utilize consultative selling techniques to diagnose organizational workforce challenges and recommend appropriate university programs, short-term training, and customized solutions.
Manage sales pipeline, from lead generation through contract execution that aligns to established revenue and engagement goals.
Prepare and present proposals, contracts, pricing, and training plans that align organization's needs and the university's solutions.
Maintain client records using client relationship management (CRM) software to track contacts, meetings, opportunities, and outcomes.
Participate in product evaluation utilizing unit evaluation tools as well as client feedback and suggest product revision, new products, and products to be sunset as appropriate.
Meet and track performance toward established sales goals.
Collaborate with leadership and marketing to create and distribute marketing materials promoting products.
Nurture long-term client relationships through regular follow-up, on-site engagement, and identification of repeat or expanded business opportunities.
Contribute to overall unit effectiveness by sharing market intelligence, supporting team goals, and continuously improving sales and outreach practices.
Perform related duties as assigned.