Workforce Development Coach

Mission Economic Development Agency.-posted 1 day ago
Full-time • Entry Level
Hybrid • San Francisco, CA
51-100 employees
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The Workforce Development Coach is responsible for providing group and one-on-one Workforce Development and Financial Capability education and coaching. They are expected to deliver an integrated service coaching model that incorporates career pathways support, enhancing job development skills, and Financial Capability for every coaching client. They will be responsible for coaching within three important sets of work: the Neighborhood Job Center, Youth Career Development, and community upskilling, which includes our Early Childhood Education pathway and two Latino Equity through Technology initiatives -- Mission Techies (IT Support) and Mission Digital (Basic Computer Class in Spanish). The Coach has a scope of responsibilities including workshop facilitation, one-on-one coaching, and connecting clients to vocational training, employment opportunities, and referrals to partner organizations, including financial services and products to best support them in reaching their goals. The Coach is responsible for completing career and financial assessments, goal setting, and action plans and providing at a minimum, quarterly follow-up. This position will work closely with other Asset Building programs.

  • Coach clients through job readiness, resume and cover letter writing, prepare for job interviews, and build proficiency in core workplace competencies.
  • Provide wrap-around support and resources to assist job seekers in removing and navigating potential job barriers, such as transportation, language, immigration status, limited technology access and skills, etc.
  • Enroll eligible clients into skill building and vocational training programs.
  • Ensure timely, thorough data entry, maintaining an accurate record of the client’s participation and progress, to ensure reports are accurate, meet compliance standards and demonstrate impact.
  • Provide financial capability coaching, including reviewing financial debt, income, savings, and credit, provide resources for meeting financial goals and asset building.
  • Assist clients with job search, connect them with relevant hiring events, and potential employers to increase career pathway opportunities.
  • Collaborate with partners to coordinate workshops and services, ensuring clear, ongoing communication and efficient support for shared clients.
  • Participate in participant outreach events, client onboarding and orientations.
  • Lead or co-facilitate professional development workshops and skill building classes, as assigned.
  • Participate in special projects as needed within MEDA and the Asset Building Department; work well in team settings.
  • Other duties as assigned.
  • Fluency in Spanish and English is required.
  • Mission alignment with MEDA’s mission and vision; experience and passion serving underserved populations, particularly low-income individuals, immigrants, and English learners is required.
  • 1-2 years of workforce, financial and/or health coaching experience is required.
  • Experience with conducting training and facilitating classes and meetings.
  • Experience in collecting data and conducting data entry and reporting is required.
  • Demonstrated professional and planning skills to effectively work in a fast environment and work well with changes in priorities.
  • Knowledge and proficient use of software technology, including MS Office, Salesforce, and Google Suite.
  • Excellent oral and written communication skills.
  • HUD Certification or ability to pass the HUD Certified Housing Counselor Exam within 90 days of hire date.
  • Must be able to pass a background check (DOJ and FBI) and a TB test.
  • Knowledge of San Francisco’s workforce and social service network is a plus.
  • Bachelor's degree preferred, or equivalent experience.
  • Comprehensive medical, vision, and dental insurance for employees and their dependents – 100 percent covered by MEDA
  • 401(k) plan for employees
  • Generous paid time off - with a minimum of 20 days for new employees
  • Employee Assistance Program that offers free financial or legal counseling to employees or their families
  • Other forms of voluntary benefits
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