Workers' Compensation Specialist

Quest Diagnostics•West Hills, CA

1d•$78,000 - $93,000•Hybrid

About The Position

The Workers' Compensation Specialist will work under the direction and supervision of the Regional Workers' Compensation Manager, and support workers’ compensation and return to work claims for Quest Diagnostics' West Region as assigned. The position is hybrid and will work from the West Hills, CA site 3 days per week.

Requirements

2+ years of experience in a workers’ compensation claims role
Ability to work independently with limited direction from manager.
Working knowledge of the Workers’ Compensation Act and other applicable federal and state statutes and regulations with a strong emphasis on California workers’ compensation law
Strong communication and interpersonal skills and ability to work and collaborate with claimants, customers, insureds, brokers, attorneys.
Technical knowledge of applicable state and local laws related claims management and return to work.
Proficiency in Microsoft Excel
High School Diploma or Equivalent (Required)

Nice To Haves

Familiarity with ADA/FEHA law.
California Workers’ Compensation Claims Administration certification.
Bachelor’s Degree Preferred
Workers' Compensation Claims Professional (WCCP) (preferred)

Responsibilities

Report workers’ compensation claims to carrier timely.
Complete initial contact with injured employees timely and advise them of the workers’ compensation process and benefits as needed.
Lead return to work accommodation meetings with manager, supervisor and injured employee to effectively manage potential lost time cases to reduce lost time cases and days.
Proactively manage medical only and indemnity return to work claims from inception to closure or escalation to higher level claim management when necessary.
Effectively collaborate with EHS specialists, supervisors, injured employees, physicians, legal, and claim adjusters.
Respond to and resolve claim inquiries
Manage in-house claim management system including OSHA recordability, cause of injury, lost workdays, and accommodation days for accurate metrics.
Manage data files, including updating work status reports, and state specific documentation as needed.
Complete required reports as needed.
Assist the Regional Workers’ compensation manager with reports and projects as needed.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness® healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities and so much more!