Workers Compensation Specialist
About The Position
As a Workers’ Compensation Specialist, you will serve as a key point of contact for new workplace injuries, evaluating new losses and escalating to upper-tier claims management as needed, as well as guide employees through the claims, medical, and return-to-work process. You’ll manage medical-only claims, coordinate Alternate Job Search (AJS) activities, and oversee workers’ compensation leaves. This role balances employee engagement with detailed case management, ensuring timely communication, accurate documentation, and collaboration across HR, Workplace Health, and operations to drive safe and efficient return-to-work outcomes.
Requirements
- Bachelor's Degree in Business Administration, Human Resource Management, Insurance or Risk Management, or equivalent experience
- Knowledge of federal and state disability laws, specifically ADA, FEHA, FMLA, and workers’ compensation laws/regulations
- Experience conducting the interactive accommodation process and handling complex employee cases
- Problem-solving mindset with the ability to evaluate, organize and manage multiple priorities, and effectively follow up in a fast-paced environment to balance employee needs and business operations
- Strong case management, organizational, and documentation skills
Nice To Haves
- Preferred background in Workers’ Compensation, Human Resources, Disability Management, or Occupational Health
Responsibilities
- Serve as the employee’s primary point of contact throughout the initial stages of the claims process, providing guidance on treatment expectations and modified duty opportunities
- Coordinate and track the Alternate Job Search (AJS) process by engaging employees with permanent work restrictions, identifying suitable roles, documenting outreach efforts, and ensuring accountability within established program timelines
- Manage medical-only claims proactively by monitoring ongoing treatment, validating work status reports, and escalating complex or potential lost-time cases
- Administer workers’ compensation leaves in alignment with internal policy and jurisdictional requirements, ensuring accurate documentation, leave coding, and communication with impacted stakeholders throughout the duration of the leave
- Proactively communicate with employees, claims adjusters, HR partners, and department supervisors to ensure clear expectations are set, work restrictions are clear and ongoing accommodations are feasible
- Organize cases by documenting all relevant communications, status updates, and actions, while also tracking key metrics and trends to support data-driven reporting and continuous process improvement across the program
Benefits
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
