Workers' Compensation Production Underwriter and Marketing Specialist - Eastern Alliance

ProAssurance Corporation•Richmond, VA

64d•Hybrid

About The Position

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern Alliance. To meet the needs of the business, this position is based in one of our business partner's office locations (Portsmouth NH or Richmond VA). Travel locations for this role includes VA, PA, VT, NH and ME. The primary responsibility of the Production Underwriter and Marketing Specialist is to execute the strategic initiatives and financial goals of the Underwriting Department in support of the Company's revenue and profitability objectives and overall business plan. This is accomplished through the sound decision-making process of performing new and renewal underwriting decisions and establishing effective relationships with agency partners. This position provides focused customer service and support for all commercial underwriting transactions within delegated authority, specifically focused on the assigned book of business. Additional responsibilities include providing support for team building activities, agency relationship development, profitability studies, program summaries and other special projects as assigned.

Requirements

Bachelor's degree in business, insurance, or related field is required. Eight years of industry related experience plus a CPCU, CIC or CRM designation can replace the bachelor's degree. A minimum of five years insurance underwriting experience with at least three years of workers' compensation underwriting experience is required.
Demonstrated proficiency in underwriting skills through achieving targeted financial and operational results.
Demonstrated ability to earn underwriting authority and work independently.
Proven ability to establish effective internal and external relationships to meet the company's financial and operational goals.
Ability to promote and sell the Company's products and services to the marketplace, represent the Company in a professional manner and make presentations to large groups of people.
Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
Advanced analytical ability in order to analyze and interpret information; and to make profitable decisions about risks in a fast-paced, entrepreneurial environment.
Attention to detail in processing policy information, establishing priorities, and meeting deadlines.
Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
Ability to assess the urgency and importance of a situation and take appropriate action.
Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, business partners, policyholders and prospective clients.
Must possess a valid driver's license, ability to drive long distances to reach client/agency sites and maintain an acceptable driving record. Must be able to travel by air when required including overnight travel.

Nice To Haves

Commercial lines underwriting experience, agency management experience and the active pursuit of professional development and insurance designations (CPCU, CIC, CRM, AU, ARM, AINS, etc.) are strongly preferred.

Responsibilities

Within approved authority, analyze and document risks for new and renewal business in support of the company's underwriting objectives; independently makes decisions in support of profitability about accepting, modifying or declining all new and renewal business within the timelines set by regulatory and company guidelines. Perform functions necessary for the accurate, timely issuance of quotations, policies, renewals, endorsements, cancellations, non-renewals, risk management process and required file documentation by working collaboratively with agency partners, associate underwriters and all internal/external colleagues.
Cultivate and develop high quality company-agency, company-client and business partner working relationships by visiting and communicating with partners on a regular and timely basis as necessitated by business needs and company guidelines. Position Eastern as the carrier of choice among agency partners, policyholders, business partners and prospective clients by clarifying and better communicating the distinctive benefits of Eastern's value proposition for each stakeholder group. Coordinate agency visits/communication and relationship building activities and regularly conduct independent visits. Maintain knowledge of the assigned territory and communicate key changes in market conditions, competition, economic development and demographics.
Champion and promote the company's products (ecovery, ParallelPay, N3L3, etc.). Regularly use tools to effectively manage return to wellness initiatives by working collaboratively with business partners, agents, clients, claims, and risk management consultants to ensure proper return to wellness guidelines and procedures are established, followed and achieved.
Prepare for and actively participate in team meetings to discuss programs and adverse accounts. Offer solutions for managing these programs/accounts, and other relevant topics, including the dissemination of competitive information.
Manage the assigned book of business, agency results and concerns by monitoring reports and communications. Facilitate collaboration between business partners, underwriters, claims, risk management and others as necessary. Distribute reports and review results with business partners to monitor and achieve objectives.
Review monthly reports, individual results and goals and implement necessary changes to ensure strategic initiatives and operational objectives are being met.
Continue professional growth and development through assisting with company projects, participating in company events, insurance industry functions and through self-study. Offer mentoring and guidance as assigned to support development of others.

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