Monitors claims activities and results, facilitating the resolutions of claims as needed Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier Ensures the accuracy and completeness of claim forms Reviews claim status, action plans, and reserves by applying advanced problem solving skills Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard Coordinates and perform cost containment surveys to evaluate Client's existing cost management programs Negotiates changes in reserves for a positive Client outcome Provides status reports to Clients, also ensuring internal Clients are well informed Analyzes data from claims carriers, generates reports with findings, and recommends a business plan and strategy for current and prospective Clients Evaluates Client's existing claim program and Client needs Develops and implements Claims Management Programs, with periodical post-implement reviews Coordinates Client meetings to review claims programs Develops yearly service plans for each Client's policy Coordinates and attends regularly scheduled claims review meetings with Clients Develops audit sheets, summarized findings and calculations with a writer report Leads wrap-up audit meetings Reviews loss history, providing recommendations to improve Client position Cultivates strong working relationships with stakeholders, including: Clients, Producers, Client service staff, and Carriers Researches industry trends and governmental regulations Performs other responsibilities and duties as needed
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Job Type
Full-time
Industry
Insurance Carriers and Related Activities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees