Workers Compensation Claims Specialist

IMPACT WORKFORCE SOLUTIONS • Griffin, GA

1d • $65,000

About The Position

As the Workers' Compensation Claims Specialist, you are responsible for the day-to-day management of workers' compensation claims. In this role, you will coordinate injury reporting, communicate with internal and external partners, and ensure claims are handled accurately, timely, and in compliance with applicable requirements. You will also support Associates throughout the claims process and help facilitate safe and timely return-to-work plans.

To be successful in this role, you will possess exceptional customer service skills, be analytical and detail oriented, have strong organizational skills, and be able to work in a team environment. The ideal candidate will have excellent written and oral communication skills and be able to communicate effectively at all levels.

Requirements

• 1-3 years of experience in environmental safety and health or a related field.
• Basic knowledge of Workers Compensation, OSHA regulations, and claims handling best practices.
• Self-motivated and resourceful, capable of working independently in a fast-paced environment.
• Strong communication skills to effectively present risk mitigation strategies.
• Proficiency in MS Office suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to analyze trends and propose solutions.
• Willingness to travel overnight as necessary to client sites.

Nice To Haves

• Bachelor’s degree in Occupational Safety and Health, Risk Management, or a related field preferred, or equivalent experience.
• Certification in First Aid/CPR is a plus.

Responsibilities

• Manage workers' compensation claims from initial injury report through resolution with support from your direct report
• Process first reports of injury by coordinating with Associates, management, and medical providers
• Communicate regularly with third-party administrators, medical providers, attorneys, case managers, and internal teams to coordinate care and resolve claim issues
• Determine claim eligibility by reviewing information, investigations, or available footage when needed
• Calculate weekly wage replacement benefits and prepare wage statements for injured Associates
• Maintain accurate and organized claims documentation, including scanning and archiving records

Benefits

• competitive salary (up to mid-sixties annual base salary)
• full suite of employer sponsored benefits to include health insurance, dental, vision, life, disability, 401k retirement plan and many additional perks
• professional learning environment
• paid time off
• paid holidays
• a fun and professional team environment
• exciting career & growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level