Workers' Compensation Claims Associate
About The Position
Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ "Superior" by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! As a Workers' Compensation Claims Adjuster, you'll play a key role in helping injured workers navigate their recovery and return to work. You'll learn how to evaluate claims, coordinate care, and ensure timely benefit delivery, all while building a rewarding career in insurance.
Requirements
- High school diploma or equivalent required; bachelor's degree preferred.
- Strong communication and organizational skills.
- Comfortable with frequent phone communication and multitasking.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to pass the adjuster licensing exam (we'll support you through it!).
Nice To Haves
- Prior experience in insurance, customer service, healthcare, or administrative roles is preferred.
Responsibilities
- Learn to evaluate and determine the compensability of workers' compensation claims in accordance with applicable laws and company policies.
- Support early return-to-work initiatives and ensure timely delivery of benefits.
- Communicate with employers, injured workers, and medical providers to facilitate claim resolution.
- Authorize and monitor medical treatment and coordinate care with providers.
- Maintain accurate documentation of all claim activity.
Benefits
- Competitive compensation
- Healthcare benefits package that begins on first day of employment
- 401K retirement plan with company match
- Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
- Up to 6 weeks of parental and bonding leave
- Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
- Tuition reimbursement after 6 months of employment
- Numerous opportunities for continued training and career advancement
- And much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
High school or GED
Number of Employees
501-1,000 employees
