Workers’ Compensation Claims Adjuster (MI focus)

Ccmsi • Okemos, MI

4d • $60,000 - $80,000 • Hybrid

About The Position

Workers’ Compensation Claims Consultant Location: Okemos, MI Work Arrangement: Hybrid (after training: 2 days in office, 3 days remote) Salary Range: $60,000–$80,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary The Workers’ Compensation Claims Consultant is responsible for investigating, evaluating, and adjusting Michigan workers’ compensation claims across multiple accounts. This role handles complex claims with minimal supervision and ensures compliance with state laws and CCMSI standards. The position offers hybrid flexibility after training and growth potential into senior-level or management roles. Please note: This is not an HR or consulting position. It is a true start-to-finish claims adjusting role , handling investigations, negotiations, and settlements for Michigan workers’ compensation claims.

Requirements

• Minimum 5 years of workers’ compensation claims experience
• Strong knowledge of Michigan Workers’ Compensation Act
• Excellent negotiation, investigation, and multitasking skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Adjuster’s license (Michigan) required

Nice To Haves

• Experience handling claims in multiple jurisdictions (Ohio preferred)
• Bachelor’s degree
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required

Responsibilities

• Investigate, evaluate, and adjust Michigan workers’ compensation claims in compliance with state laws and CCMSI standards.
• Establish and manage reserves within authority levels; escalate as needed.
• Review and approve medical, legal, and miscellaneous invoices; negotiate disputed bills.
• Authorize and process claim payments within established guidelines.
• Negotiate settlements in accordance with corporate standards and state regulations.
• Coordinate with outside vendors (legal, surveillance, case management) as needed.
• Monitor subrogation claims and pursue recovery opportunities.
• Maintain accurate documentation and diary entries in the claim system.
• Communicate effectively with clients, claimants, and internal teams throughout the claim process.
• Prepare reports detailing claim status, payments, and reserves.
• Attend hearings, mediations, and legal conferences as required.

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth : Internal training and advancement opportunities
• Culture : A supportive, team-based work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees