About The Position

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. We are seeking a Workers’ Compensation Claim Consultant to handle California jurisdiction claims supporting a mix of PEO, Staffing, and National Account business. This is a fully remote role (reporting to our Irvine, CA branch) with structured training, ongoing mentoring, and strong leadership support. This position is ideal for an adjuster with foundational California WC experience who is ready to grow while contributing to a fast-paced, client-focused environment.

Requirements

  • Experience handling California workers’ compensation claims (basic adjusting experience acceptable).
  • Strong communication, organization, and documentation skills.
  • Ability to work PST hours (M–F, 8:00 AM–4:30 PM).
  • Proficient in Microsoft Office (Word, Excel, Outlook).

Nice To Haves

  • Prior CA WC adjusting experience.
  • SIP certification preferred but not required.
  • Experience supporting PEO or staffing accounts is helpful but not mandatory.
  • Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Responsibilities

  • Conduct basic workers’ compensation claim investigation and day-to-day adjusting responsibilities.
  • Complete timely 3-point contact per CCMSI best practices.
  • Evaluate, manage, and resolve claims consistent with corporate standards and CA WC laws.
  • Establish and maintain appropriate reserves.
  • Administer indemnity benefits in accordance with CA requirements.
  • Maintain a current diary and meet all deadlines.
  • Participate in client file reviews and provide status updates as needed.
  • Effectively communicate with claimants, employers, providers, and attorneys.
  • Document file activity thoroughly and accurately per best practice standards.

Benefits

  • 4 weeks PTO + 10 paid holidays in your first year
  • Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth : Internal training and advancement opportunities
  • Culture : A supportive, team-based work environment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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