Workday Technical Services Lead

VirtualResource

2d•Remote

About The Position

VirtualResource (VR) is a boutique consultancy supporting companies to maintain and optimise their HR system - Workday - by providing remote based resources to supplement their existing maintenance organisation team. As a VR project manager you will join an exiting portfolio of projects across multiple large global organisations. What is the role? We are looking for a Workday Technical Services Lead to define, build, and scale our technical capability within the Workday practice. This is a strategic leadership role focused on AI-driven innovation, platform extensibility, and next-generation Workday technologies . You will lead the technical vision across integrations, security, data, and Workday AI, ensuring delivery excellence while shaping future-ready solutions. Acting as a trusted advisor to clients and internal stakeholders, you will drive innovation, build high-performing teams, and position the practice at the forefront of Workday and AI advancements. As a member of the VR team, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role.

Requirements

Extensive hands-on experience with Workday integrations (Studio, EIB, PECI, Core Connectors), reporting, and security
Proven experience embedding AI or automation into Workday or enterprise systems
Strong track record leading technical teams in Workday implementations or AMS
Deep understanding of Workday architecture and cross-functional dependencies
Experience in integration design and business process alignment
Strong ERP knowledge and understanding of enterprise system concepts
Excellent stakeholder management and client-facing communication skills
Ability to translate complex technical concepts for senior audiences
Strong problem-solving mindset with both analytical and creative thinking
Experience mentoring teams and developing junior consultants
Proficiency with tools such as Excel, Visio, MS Project, and PowerPoint
As this is a remote role , you can be based anywhere in South Africa, UK or EU so long as you are authorised to work in the country you reside in without the need for visa sponsorship now or in the future.

Nice To Haves

Bachelor’s degree in Computer Science or a related field
Workday certifications (Integrations, Studio, Extend)
Knowledge of AI technologies (LLMs, APIs, automation platforms)
Experience with Workday Prism Analytics and Extend
Exposure to enterprise AI integration strategies
Experience contributing to innovation, accelerators, or reusable frameworks

Responsibilities

Define and execute the Workday technical strategy, driving AI-enabled innovation, automation, and emerging technologies
Establish and evolve the roadmap across Workday AI, Extend, Prism Analytics, and integrations
Provide architectural oversight for implementations and AMS, ensuring best practice, security, and high-quality delivery
Champion standardisation, automation, and scalable frameworks/accelerators
Advise clients on adopting Workday AI, analytics, and advanced platform capabilities
Drive innovation through Extend, AI-enhanced solutions, and enterprise integrations
Build, mentor, and grow a high-performing technical team and capability
Act as a trusted advisor to clients, supporting architecture discussions, pre-sales, and solution design
Translate complex technical concepts into clear insights for senior stakeholders
Strengthen the Workday partnership and stay ahead of platform innovations and industry trends