Workday Platform Architect

Wayfair LLCBoston, MA
67dHybrid

About The Position

At Wayfair, we're embarking on an exciting transformation-reimagining our Workday implementation as part of a broader move toward a Next Generation HR technology ecosystem. As we rebuild and evolve our teams to support this vision, we're looking for bold, innovative thinkers who are ready to shape the future with us. The Talent / HRIS Platforms team is seeking a dynamic and experienced Workday Platform Architect to lead the design, development, and delivery of innovative solutions across our HR technology landscape. In this pivotal role, you'll act as a strategic liaison between Technology and our Talent/HR business teams-ensuring Workday and its integrations are optimized for scale, accuracy, and delivering a world-class experience to our 20,000+ employees around the globe. You'll bring deep Workday functional expertise, strong project leadership, and a passion for driving systems strategy and process excellence in a complex, fast-paced environment.

Requirements

  • 7+ years experience configuring Workday Modules (e.g., HCM, Payroll, Absence, Time Tracking, Compensation).
  • Excellent interpersonal, verbal and written communication skills are essential. Must be able to collaborate with cross functional partners.
  • Proven record of setting delivery commitments and meeting expectations
  • Preferred experience maintaining systems that support complex organizations covering multiple geographies
  • Proven experience configuring and maintaining Workday business processes, calculated fields, condition rules, validations, roles, and security permissions
  • Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment

Nice To Haves

  • Exposure to Workday Integrations (EIBs, Studio, Orchestrate) is a strong plus

Responsibilities

  • Serve as a subject matter expert for assigned Workday modules (e.g., HCM, Payroll, Absence, Time Tracking, Compensation).
  • Troubleshoot and resolve Tier 2/3 issues and support tickets, escalating as necessary.
  • Configure, test, document, and deploy enhancements and updates within Workday.
  • Manage and maintain business process workflows, calculated fields, security roles, reports, and dashboards.
  • Participate in system upgrade testing, feature enablement assessments, and change management efforts.
  • Collaborate with HR, Finance, Procurement, and IT teams to gather requirements and deliver system solutions.
  • Minimal Experience or Exposure to Workday Integrations ( EIBs, Studio, Orchestrate) is a big plus
  • Hands-on experience with configuration of new and existing Workday features, including user management, roles/profiles, permissions, custom objects, new page layouts, custom fields, calculated fields, condition rules, validations, business processes, and notifications.
  • Provide user support and training to increase self-sufficiency and adoption.
  • Maintain clear documentation of system configurations, changes, and user-facing guides.
  • Support projects such as module rollouts, tenant refreshes, and vendor integrations.
  • Support Workday security administration, including role-based/user-based access controls and SOX-compliant configurations.
  • Performs other related duties as assigned.

Benefits

  • Paid Holidays
  • Paid Time Off (PTO)
  • Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
  • Life Insurance
  • DIsability Protection (Short Term & Long Term Disability)
  • Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
  • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
  • Caregiver Services
  • 401K Matching (Employee Matching Program)
  • Tuition Reimbursement
  • Financial Health Education (Knowledge of Financial Education - KOFE)
  • Tax Advantaged Accounts
  • Family Planning Support
  • Parental Leave
  • Global Surrogacy & Adoption Policy
  • Rewards & Recognition
  • Global Employee Anniversary Awards
  • Paid Volunteer Work
  • Employee Discount
  • U.S. Bluebikes Membership
  • Global Pod Outings
  • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Furniture, Home Furnishings, Electronics, and Appliance Retailers

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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