Workday Operations Engineer

Nelnet Servicing • Lincoln, NE

4d • $85,000 - $100,000 • Hybrid

About The Position

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. We are seeking a skilled Workday Operations Engineer to support and optimize our Workday system, ensuring its seamless performance and integration within our business operations. This role involves monitoring system health, troubleshooting issues, managing system updates, and collaborating with cross-functional teams to enhance Workday functionality. The ideal candidate will have a strong technical background in Workday, experience with system configurations, integrations, and security, and a proactive approach to problem-solving. Lincoln Nebraska Candidates- This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates living within 30 miles of our Lincoln Nebraska office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week. Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Requirements

• Bachelor's degree in computer science, Information Systems, or a related field (or equivalent experience).
• 3+ years' experience as a Business, Systems or Technical Analyst- Required
• US citizenship is required to obtain security clearance.

Nice To Haves

• Experience with Workday system administration, configurations, and integrations preferred.
• Experience with Accounting, Finance, Budgeting, HRMS, ITIL applications preferred.
• Excellent verbal and written communication skills with the ability to communicate at all levels of the organization.
• Proficient troubleshooting skills and ability to analyze system performance.
• Knowledge of Workday Studio, EIBs, APIs, and web services is a plus.
• Strong consensus building, multi-tasking, and interpersonal skills.
• Willingness and ability to quickly learn new technologies and business functions.
• Excellent coordination, documentation and organization skills.
• Effectively cope with change, shift gears comfortably, decide and act without having the total picture and comfortable with ambiguity.
• Self-directed and highly motivated.
• Ability to perform effectively in a team-oriented environment.

Responsibilities

• Maintain and optimize Workday system performance, ensuring uptime and reliability.
• Troubleshoot and resolve Workday-related technical issues and service requests.
• Manage and coordinate Workday updates, releases, and enhancements in coordination with HR, Finance, IT teams and other Stakeholders.
• Develop and support Workday integrations with third-party systems.
• Ensure compliance with security policies and data governance best practices.
• Collaborate with stakeholders to improve workflows and system efficiencies.
• Provide training and technical support for users.
• Follow change control policies and procedures for application migrations from non-production to production environments.
• Minor programming and development.
• Participate in internal and external audits and produce audit documentation and reports as necessary.
• Provide excellent customer service.

Benefits

• medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level