Workday HRIS Manager

Lendmark Financial Services, Inc.•Lawrenceville, GA

55d•Hybrid

About The Position

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option." Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. Please note: This position will be located at our Covington GA Operations Office or our Lawrenceville GA Corporate Office. This is not a remote position. GENERAL SUMMARY: The Workday Human Resource Information System (HRIS) Manager role is a hands-on and consultative position that supports the Human Resources (HR), Payroll and Accounting functions including but not limited to Core HCM, Payroll, Benefits, Compensation, Talent Management, Recruiting and Onboarding, Succession, Security, Integrations and Reporting. This role will primarily be responsible for ensuring each functional area is taking full advantage of the Workday investment by analyzing tenant setup to identify opportunities for improvement, identifying security gaps, resolving bottlenecks in business processes and helping the HR, Payroll and Accounting teams leverage Workday analytics for deeper, more actionable insights. This role will support the entire Workday platform and partner with teams on solutions around break-fix and enhancement requests and seek opportunities to transfer knowledge and training to help the team become more self-sufficient in managing Workday.

Requirements

Bachelor's degree, preferably in Human Resources, Computer Science, Information Technology, Computer Engineering, or related IT
5+ years' experience configuring and implementing Workday, experience as a client of Workday through an implementation and experience in other HRIS system.
4 years of consulting experience either as an internal consultant or with a software consulting company.
Experience in all phases of the technology implementation lifecycle (requirements gathering, design, build, go-live, testing).
Strong communication skills, both written and oral
Excellent teamwork and interpersonal skills
Working knowledge and language of the following business areas: Human Resources, Benefits, and Payroll or relevant academic coursework / professional certification program.
Ability to be an analytical thinker with process development expertise
Experience with Workday reporting and security concepts.
Organized, detailed and possession of excellent consultative, customer service, and problem-solving skills
Operate in a fast-paced environment and handle and prioritize multiple tasks and meet all deadlines
Owns the HCM system while maintaining a collaborative approach across all functional areas
Ability to multi-task across functional areas in the HCM system
Ability to maintain confidentiality and exercise extreme discretion
Strong skills using and understanding the flow of transactions in an integrated and automated HCM system

Nice To Haves

Workday certification strongly preferred.

Responsibilities

With a focus on automation and continuous improvement, the ideal candidate will collaborate with the HR, Payroll and Accounting teams to ensure the Workday production tenant is effectively set up and identify areas of opportunities for improvement where needed.
Collaborates with the HR, Payroll and Accounting teams to identify and resolve issues related to but not limited to configuration, business process, integration and reporting issues and pursues opportunities for increased efficiency.
Possesses a broad understanding of cross functional touchpoints and their impacts within the Workday system to effectively develop solutions to complex problems/projects across multiple modules.
Proactively identifies trouble spots in Workday and recommends solutions.
Acts as a Technical/Functional SME and is involved in supporting issues across the entire Workday platform.
Serves as an escalation point for critical functional issue resolution.
Partners in big picture planning as well as solving defined problems and collaborates across HR, Payroll and other parts of the business to determine how to best leverage Workday for business needs.
Ensures all functional areas takes advantage of Workday best practices.
Assist in monitoring integrations to ensure there are no errors or failures in the delivery.
Frequently discusses, and can articulate to team, lessons learned from previous client experience and Workday best practices.
Continuously seek opportunities to transfer knowledge and training to help the team become more self-sufficient in navigating Workday.
Effectively listens to teams' requests, issues or concerns, assesses actual need, provides subjective matter expertise, proposes alternatives, and recommends solution(s).
Uses strong presentation, communication, listening and consultative skills to guide and drive discussions.
Supports in creating standard and/or custom reports as needed.
Leads Workday release efforts, analyzes impact, define scope, prioritize, plan, assist in completing regression testing and implementing changes and enhancements based on the priority.
Documents the current (as-is) and future (to-be) state of Workday configurations and modifications, maintenance and supports updates as needed.
Prepares internal scripts and documentation to be used by the internal HR, Payroll and Accounting teams to assist in daily tasks.
Secures Workday system by developing system access, monitoring, control, and evaluation.
Manages Company risk relative to position.
Performs other duties as assigned.