Workday HCM Integration Lead

Deloitte • Atlanta, GA

5d • Hybrid

About The Position

Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work. Work You'll Do As a US Delivery Center Senior Solution Specialist on the team, you will: Lead and review the integration of Workday HCM solutions with external systems, ensuring a streamlined technical approach and alignment with client objectives Establish monitoring protocols, proactively troubleshoot, and oversee resolution of integration errors and failures, leveraging advanced knowledge of Workday HCM Supervise management of client support tickets, including thorough documentation, trend analysis, and reporting on recurring integration issues Lead the planning and implementation of routine configuration changes and system enhancements, ensuring integrations are scalable, maintainable, and aligned with evolving business requirements Oversee end-to-end Workday release testing for integration impacts, evaluating new features, and directing application of relevant patches Provide guidance, coaching, and performance feedback to junior team members The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our HR Strategy & Technology offering develops leading global HR strategies and implements HR technologies that drive transformation, maximize the workforce experience, and sustain HR effectiveness and value while navigating a world of disruption. This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte. The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Requirements

• 5+ years of professional experience delivering Workday HCM solutions
• 3+ years of experience with delivering Workday HCM integrations
• Willingness to obtain and maintain the required Workday certification(s)
• Bachelor's degree
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice To Haves

• Actively Workday Pro Integration Services certified

Responsibilities

• Lead and review the integration of Workday HCM solutions with external systems, ensuring a streamlined technical approach and alignment with client objectives
• Establish monitoring protocols, proactively troubleshoot, and oversee resolution of integration errors and failures, leveraging advanced knowledge of Workday HCM
• Supervise management of client support tickets, including thorough documentation, trend analysis, and reporting on recurring integration issues
• Lead the planning and implementation of routine configuration changes and system enhancements, ensuring integrations are scalable, maintainable, and aligned with evolving business requirements
• Oversee end-to-end Workday release testing for integration impacts, evaluating new features, and directing application of relevant patches
• Provide guidance, coaching, and performance feedback to junior team members

Benefits

• At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
• At Deloitte, purpose is synonymous with how we work every day. It defines who we are.
• From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees