Workday Department Analyst II

Cleveland Clinic

19h•Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As a Workday Department Analyst II, you will be responsible for leading end-to-end testing efforts for Workday projects, including developing and executing comprehensive test strategies, plans, and schedules across modules such as Absence, Benefits, Compensation, Talent Acquisition, and Talent Management. This role involves creating and coordinating detailed test scenarios and cases with functional and technical teams, driving testing activities from kickoff through all phases to closure while ensuring defined entry and exit criteria are met, overseeing defect management processes from identification through resolution, and providing clear reporting on test progress, results, risks, and issues to project management and stakeholders. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m.

Requirements

Bachelor’s degree in Business, Health Care Administration or a related field and two years of statistical analysis experience OR High School Diploma/GED and six years of experience OR Associate’s Degree and four years of experience OR Master’s Degree and one year of experience
Excellent analytical, communication and customer service skills

Nice To Haves

Workday knowledge
Microsoft applications experience
Strong collaboration, leadership, communication, problem-solving, and presentation skills
PMO testing methodologies including manual and automated testing, functional, integration, and UAT
Experience with Work Front and Jira

Responsibilities

Analyze and evaluate operational and financial functions of administrative and operational units.
Test Strategy and Planning: Develop and implement comprehensive test strategies, plans, and schedules for Workday projects.
Coordinate with functional and technical teams to ensure test scenarios and cases are created and reviewed appropriately. This includes Workday platforms - Absence, Benefits, Compensation, Talent Acquisition, & Talent Management
Leading testing from the Testing Kick-off meeting through the various testing phases to closure. Ensure entry and Exit criteria are met.
Oversee the process of identifying, documenting, tracking, prioritizing, and resolving defects throughout the testing lifecycle.
Track test progress, document results, and communicate status and issues to project management and sponsors.
Analyze departmental resources, services, systems, budgets, and programs and prepare reports based on analysis.
Conduct comprehensive statistical analysis and evaluation of unit services and performance.
Identify program or service strengths, weaknesses, and financial impact and identify opportunities for service and program improvement.
Develop special reports and recommendations.
Provide input in the development of operational plans, procedures and systems.
Review and evaluate current procedures and systems and develop recommendations for improvements.
Maintain awareness of and comply with various regulatory guidelines (JCAHO, FDA, HIPAA, OSHA, etc.).