Work Scheduling Coordinator Assc. - Work Scheduling Coordinator

American Electric Power•Lynchburg, VA

17h•Onsite

About The Position

Responsible for performing duties assigned in the work scheduling process in an area office including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service work force. The job will combine the available personnel and equipment resources to assure that the jobs are completed timely and efficiently using the work management systems applications. Job Description Work Scheduling Coord Assc. (SP20-04) What You'll Do: Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering. Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service. Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met. Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met. Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts. Assist in scheduling planned Customer Service outages What We're Looking For: Education requirements are listed below: Associate's degree in engineering technology or high school diploma with experience as listed below. Work Experience requirement listed below: Progression through work scheduling assistant job family or a minimum of 2 years' experience in distribution operations including good working knowledge of distribution work processes and procedures. Other Must Haves: Physical demand level is sedentary Strong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred. Where You'll Work: On-Site in the Lynchburg, VA, Roanoke, VA, Fieldale, VA, or Rocky Mount, VA office location. Work Scheduling Coord (SP20-05) What You'll Do: Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering. Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service. Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met. Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met. Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts. Assist in reviewing crew productivity and performance factors weekly. Schedule and assist with other job related functions such as training and meetings. Assist in coordinating planned outages and service restoration activities. What We're Looking For: Education requirements are listed below: Associate's degree in engineering technology and two years' experience in distribution operations; or high school diploma with experience listed below. Work Experience requirement listed below: Minimum of 4 years' experience in distribution line operations including good working knowledge of distribution work processes and procedures. Other Must Haves: Physical demand level is sedentary Strong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS. Where You'll Work: On-Site in the Lynchburg, VA, Roanoke, VA, Fieldale, VA, or Rocky Mount, VA office location. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Where Putting the Customer First Powers Everything We Do At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Requirements

Associate's degree in engineering technology or high school diploma with experience as listed below.
Progression through work scheduling assistant job family or a minimum of 2 years' experience in distribution operations including good working knowledge of distribution work processes and procedures.
Physical demand level is sedentary
Strong analytical and organizational skills, and the ability to effectively prioritize work are required.
Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems.
Associate's degree in engineering technology and two years' experience in distribution operations; or high school diploma with experience listed below.
Minimum of 4 years' experience in distribution line operations including good working knowledge of distribution work processes and procedures.

Nice To Haves

A working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred.
A working knowledge of DWMS, SPECTRUM, and MACSS/OPS.

Responsibilities

Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.
Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.
Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.
Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.
Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.
Assist in scheduling planned Customer Service outages
Assist in reviewing crew productivity and performance factors weekly.
Schedule and assist with other job related functions such as training and meetings.
Assist in coordinating planned outages and service restoration activities.