Airport Services -Work Order Coordinator - LAX BHS
About The Position
About Oshkosh AeroTech, an Oshkosh company Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more. Consistently receive and record all icoming service and information calls in the log report. Provide vigilant monitoring of the operational status of the Passenger Boarding Bridges, custodial, landscaping, facilities related issues and dispatch appropriate personnel to fix any system jams, alerts, alarms, faults, malfunctions, and/or outages. Ability to understand the physical system layout and associated controls functionality in order to efficiently manage daily operations. Complete discrepancy report when there in a major incident impacting operations. Aptitude to deploy proper contingency plans and protocols during emergency situations and events as required due to system outages and/or malfunctions. Monitor make-up assignments and overall system statistical reports. Provide quality customer services in communicating and collaborating with the Airlines to obtain and process current flight schedules. Respond to operation inquires, complaints and issues interfacing directly with the user Airlines, Airport, TSA, ACH and other stakeholders. Initiate operational decisions for any backup/fallback procedures necessary by implementing necessary measures to allow for continuous operations. Ensure smooth daily start-ups by reviewing and verifying completion of the start-up check procedures and processes. Oversee the CMMS database including work order entry duties and other associated responsibilities including generate, develop, process, review, and distribute reports. Assist the Supervisor and Site Manager with preparing and generating reports to analyze system performance trends, but not to interfere with the primary duty of system monitoring. In case of emergencuy, contact all airport tenants in terminals as required and follow emergency protocol. Maintain a clean and safe work environment. Maintain the confidentiality of all information pertaining to airport operations. Comply with company safety program and trainings. Ability to work productively and cohesively in a diverse and multicultural environment. Perform other duties as assigned or needed.
Responsibilities
- Consistently receive and record all icoming service and information calls in the log report.
- Provide vigilant monitoring of the operational status of the Passenger Boarding Bridges, custodial, landscaping, facilities related issues and dispatch appropriate personnel to fix any system jams, alerts, alarms, faults, malfunctions, and/or outages.
- Ability to understand the physical system layout and associated controls functionality in order to efficiently manage daily operations.
- Complete discrepancy report when there in a major incident impacting operations.
- Aptitude to deploy proper contingency plans and protocols during emergency situations and events as required due to system outages and/or malfunctions.
- Monitor make-up assignments and overall system statistical reports.
- Provide quality customer services in communicating and collaborating with the Airlines to obtain and process current flight schedules.
- Respond to operation inquires, complaints and issues interfacing directly with the user Airlines, Airport, TSA, ACH and other stakeholders.
- Initiate operational decisions for any backup/fallback procedures necessary by implementing necessary measures to allow for continuous operations.
- Ensure smooth daily start-ups by reviewing and verifying completion of the start-up check procedures and processes.
- Oversee the CMMS database including work order entry duties and other associated responsibilities including generate, develop, process, review, and distribute reports.
- Assist the Supervisor and Site Manager with preparing and generating reports to analyze system performance trends, but not to interfere with the primary duty of system monitoring.
- In case of emergencuy, contact all airport tenants in terminals as required and follow emergency protocol.
- Maintain a clean and safe work environment.
- Maintain the confidentiality of all information pertaining to airport operations.
- Comply with company safety program and trainings.
- Ability to work productively and cohesively in a diverse and multicultural environment.
- Perform other duties as assigned or needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
