Work Management Technician

Pike Corporation • Fort Worth, TX

1d

About The Position

Position Summary: The Work Management Technician will work with one of our major customers through the implementation of a new work management system to get our employees up to speed in both their specific vertical role, and the overall needs of the Company. Work Management Technicians often have backgrounds in business, systems, leadership, human resources, development, and education. Essential Functions: Identify new work in the customer’s online Work Management System Process work packets to create actionable projects for field employees Gather and disseminate locate information for underground utility lines Distribute information to the field to help facilitate their work Update project information and status in the work management system Submit and track service requests with the system Report project status information to project supervisors Maintain schedules for field crews and advocate for them Interface with the customer’s Work Management System specialists

Requirements

• High school diploma or GED
• Familiarity with work management systems or processes
• Ability to plan, multi-task and manage time effectively
• Strong communication skills, both written and verbal
• Familiar with Microsoft Office

Responsibilities

• Identify new work in the customer’s online Work Management System
• Process work packets to create actionable projects for field employees
• Gather and disseminate locate information for underground utility lines
• Distribute information to the field to help facilitate their work
• Update project information and status in the work management system
• Submit and track service requests with the system
• Report project status information to project supervisors
• Maintain schedules for field crews and advocate for them
• Interface with the customer’s Work Management System specialists

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED