Work Management Applications Analyst

TC Energy•Houston, TX

1d•Hybrid

About The Position

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity The Capabilities and Platforms (C&P) team within our Work Management organization has an exciting opportunity to support critical, cross-functional initiatives across TC Energy. The C&P team is primarily responsible for developing and implementing sustainable business strategies with a focus on work management systems, platforms, tools, and change management. In this role, you will be a part of a collaborative team that values creativity, technical excellence, and continuous improvement. You will be responsible for developing and sustaining the platforms and tools that power the TC Energy Work Management team, focusing on developing the underlying components to ensure they meet users' needs. This role entails deep Line of Business and user interactions via feedback design sessions and will require significant cross pollination with the other product teams in the program. Working as the bridge between end-users and the development team, this role will communicate the voice of the users, inform the product roadmap, articulate new features and enhancements to stakeholders, coordinate the successful implementation of product releases, and support ongoing product use while ensuring focus on the program's strategic vision and goals.

Requirements

Bachelor's degree or relevant experience; graduate degree in a business or technical field preferred
This position requires excellent technical, analytical, and influencing skills, paired with experience in product management or user experience at an energy, technology, or related firm
Self-starter, able to thrive in a fast-paced, collaborative, and cross-functional environment
Creative problem solver, capable of developing innovative and differentiated solutions
Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks
Superior judgment to mitigate risk and foster an environment where risk/control issues are escalated, and creative solutions are identified
Excellent relationship-building skills, with ability to establish trust and credibility across senior stakeholders, lines of business and functions
Strong time-management and organizational skills with ability to objectively prioritize
Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience
Passion for driving toward excellent client experience; UI/UX/design experience a significant plus

Nice To Haves

An understanding of the natural gas business
Experience with SAP Plant Maintenance (SAP PM) including configuration of technical objects and master data
Experience with Maintenance Planning and Scheduling tools and concepts
Familiar with SAP Fiori Applications and their use with Emissions Management and technical requests
Experience with Mobile Work Management solutions ( i.e ., BlueWorx)
Understanding of the IPSECA work management process
Understanding of SAP Security roles, Active directory, and role management

Responsibilities

Collaborate with key stakeholders to understand their needs; develop and execute sustainable implementation strategies
Collaborate with cross-functional teams and technology partners to define software requirements, create functional specifications, and execute against our strategic vision
Develop user journeys and other artifacts that help communicate, and rally support for intuitive user experiences that best meet the needs of the platforms' users
Identify critical dependencies, and other issues and present recommendations for resolution
Maintain ongoing, proactive partnership with technology team members to ensure business demands are understood and delivered in an agile manner within agreed upon timeframes
Ensure user feedback is incorporated into roadmaps, ensuring deliverables meet business needs
Support client and practitioner adoption of new features/functionality
Contribute to our High-Performance Culture by challenging the way we work and providing recommendations for improvement
Stay up to date with the latest industry trends, technologies, and tools, and assess their relevance to our strategic vision
Propose and champion the adoption of innovative technologies, frameworks, and methodologies that can improve our product offering to stakeholders