GENERAL SUMMARY: Identify cost-effective system solutions to operational challenges. Work with corporate Information Systems Department, when applicable, to understand and react to user needs. DUTIES and ESSENTIAL JOB FUNCTIONS: Configure, monitor and evaluate the overall performance of the Warehouse Management System (WMS), Radio Frequency (RF) sub-system and Pick-to-Light (PTL) subsystem. Assist Inbound Managers and Outbound Managers in determination of system modifications for improvement in merchandise flow and user productivity. Responsible for systems backup tape rotation and for ensuring off-site backups are stored and logged in accordance with disaster recovery policies. Identify, justify and communicate to corporate Information Systems Department requests for new hardware or software changes. Respond to immediate system issues, including telecommunications and networking issues; coordinate resources needed to resolve problems in a timely manner. Responsible for data collection, root-cause analysis and presentation of findings to assist operations team in correcting causes of inventory integrity inaccuracies. Provide decision support to operations group in the form of spreadsheets, databases and/or reports as needed. Ensure that all production reports are completed and distributed (daily/weekly) to appropriate staff. Ensure systems compliance as a result of Sarbanes Oxley requirements. Develop plans, train employees and coordinate activities to support building-wide physical and statistical inventories. Manage equipment receipt process to ensure proper tracking and accountability of new systems-related devices. Install, maintain and assist with upgrades and replacements to PCs in coordination with corporate Information Systems Department. Assist Information Systems Department with remote trouble-shooting of all computer and computer-related systems. Analyze and adjust WMS strategies in partnership with operations team to ensure efficient flow of merchandise. Review the performance of WMS staff and identify development plans that meet career goals. Manage department expense budgets. Submit budget requests related to yearly department expenditures. Assist Distribution Center Manager in development of yearly capital budgets as needed. May function as Inbound or Outbound Manager as needed.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees