WMS Analyst Business Systems IT

Medline Industries, LP • Northbrook, IL

1d • $92,000 - $138,000 • Hybrid

About The Position

We are seeking a high-performing WMS Business Systems Analyst to support and enhance our Warehouse Management platform. This role partners closely with Distribution Operations, IT Development, and Integration teams to drive configuration, optimization, and continuous improvement of our WMS environment. The ideal candidate has hands-on experience configuring and supporting a Tier-1 WMS platform, preferably Manhattan (MAWM or WMOS), and understands warehouse operations at a process level — not just at a system level.

Requirements

• Bachelor’s degree in Business, Supply Chain, Information Systems, or related field (or equivalent experience).
• 2+ years of experience as a Business Systems Analyst or WMS Analyst.
• 1 year of hands-on experience supporting or configuring a Tier-1 WMS platform.
• 5% - 20% Travel over the course of a year within the US
• Strong understanding of warehouse operations including receiving, inventory management, wave planning, picking strategies, packing, and shipping.
• Experience configuring WMS business rules, workflows, and system parameters.
• Ability to write detailed functional specifications and test scenarios.
• Working knowledge of SQL and relational databases to analyze data and troubleshoot issues.
• Familiarity with REST/SOAP integrations and API-based system interactions.
• Experience working in structured project delivery environments (Agile or Waterfall).
• Strong problem-solving ability with demonstrated ownership of system outcomes.
• Ability to work independently while managing multiple priorities.
• Strong communication skills with both technical and operational stakeholders.

Nice To Haves

• Experience with Manhattan Active Warehouse Management or Manhattan WMOS
• Experience supporting WMS implementations or large-scale upgrades
• Experience with warehouse automation integrations (conveyor, AS/RS, robotics)
• Experience with BI tools such as Tableau or Power BI
• Experience in high-volume or multi-DC distribution environments

Responsibilities

• Lead requirements gathering sessions with Distribution Operations and document detailed functional requirements, process flows, and system impacts.
• Translate operational requirements into WMS configuration and functional design specifications, particularly within core WMS modules (receiving, inventory control, replenishment, picking, packing, shipping).
• Perform advanced WMS configuration, testing, and troubleshooting in partnership with development and integration teams.
• Analyze production issues, identify root causes (process vs system vs integration), and drive resolution.
• Support integrations between WMS and external systems (ERP such as SAP, TMS, automation systems, parcel, etc.).
• Participate in implementation activities including prototyping, SIT/UAT coordination, cutover planning, and hypercare support.
• Develop and analyze operational metrics, reports, and dashboards using SQL or BI tools to identify system and process optimization opportunities.
• Act as a liaison between warehouse operations and IT, ensuring alignment between system capabilities and business needs.
• Support continuous improvement initiatives across multiple distribution centers.

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level