Wisconsin Youth Apprentice - Medical Office Assistant

SSM Health • Janesville, WI

11d • $17 • Onsite

About The Position

It's more than a career, it's a calling WI-SSM Health Dean Medical Group Janesville Worker Type: Intern/Temporary (Trainee) Job Highlights: Are you an upcoming high school junior or senior interested in a healthcare career? Join SSM Health as a Youth Apprentice and gain hands-on experience, mentorship, and skills for in-demand healthcare roles all while earning $17/hour at one of our Wisconsin locations. Unlock your potential and make a difference starting now! Job Highlights Medical Office Assistant Youth Apprentices work closely with a nursing care team and learn all about front-end operations in our clinics including customer service, billing, and scheduling. Availability to work days during a standard work week is crucial to fulfilling the 450 hour requirement. An experienced Medical Office Assistant will serve as your mentor and will help guide your training while providing ongoing support in the role. Job Summary: Performs a variety of administrative tasks in a medical office or patient scheduling center demonstrating outstanding skills in customer service.

Requirements

• High school junior or senior
• 16 years of age
• Must be authorized and approved by the Wisconsin Youth Apprentice Program in accordance with your local school criteria
• Ability to work 10-15 hours per week at a clinic site M-F during the day
• Excellent computer and keyboarding skills
• Reliable transportation to get to and from work
• Satisfactory progress towards graduation
• Commit to completing 450 hours at the jobsite
• Demonstrated maturity and responsibility
• Skill with attending to details, excellent attendance and a strong work ethic
• Foster a culture of caring through interpersonal relationships and communication
• Must be at least 16 years of age prior to start date and current high school student
• Acceptance into Youth Apprenticeship program through local high school
• No experience required

Responsibilities

• Effectively work as part of a team, communicate effectively with close attention to details
• Maintain academic and attendance requirements for participation in the Youth Apprenticeship Program
• Participate in progress reviews scheduled with mentors, school staff, parent(s) or guardian(s), and employer
• Learn and conduct the process of scheduling and confirming patient appointments
• Collect and confirm accurate demographic and insurance coverage information
• Assist patients in person and via phone with questions related to policies, procedures, insurance, payments etc.
• Collect required payments and provide receipts
• Inventory, order and receive supplies and equipment
• Perform other duties as assigned
• Locates, creates, and maintains information in the patient record
• Navigates the medical record and/or patient scheduling software
• Manages patient appointments
• Assists patients both in person and via telephone
• Performs basic payment collection
• Inventories, orders, and receives supplies/equipment
• Respects patient confidentiality and maintains Health Insurance Portability Accountability Act (HIPAA) compliance
• Works in a constant state of alertness and safe manner

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED