Wire Transfer Specialist
About The Position
- Receive and authenticate incoming wire requests from customers and internal stakeholders - Verify customer signatures and confirm wire instructions via recorded calls - Log, process, and execute wire transfer requests through Wire Transfer and SWIFT systems - Analyze payment details to ensure accurate and timely settlement with correspondent banks - Repair and process online banking‑initiated wires and FX wires - Troubleshoot customer issues and resolve discrepancies related to wire activity - Stay updated on regulatory changes and departmental policies - Support the Department Manager with projects, process improvement
Requirements
- SWIFT
- FX
- Wire Processing
- Experience with core banking systems and wire repair workflows
- Strong analytical and problem‑solving skills
- Ability to work efficiently in a high‑volume, deadline‑driven environment
- Intermediate Excel skills for tracking, reporting, and reconciliation
- Prior involvement in systems testing, UAT, or operational change management
Responsibilities
- Receive and authenticate incoming wire requests from customers and internal stakeholders
- Verify customer signatures and confirm wire instructions via recorded calls
- Log, process, and execute wire transfer requests through Wire Transfer and SWIFT systems
- Analyze payment details to ensure accurate and timely settlement with correspondent banks
- Repair and process online banking‑initiated wires and FX wires
- Troubleshoot customer issues and resolve discrepancies related to wire activity
- Stay updated on regulatory changes and departmental policies
- Support the Department Manager with projects, process improvement
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
