Wire Operations Speciailst

FirstBankNashville, TN

About The Position

This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues.

Requirements

  • High School diploma or general education degree (GED) required
  • Experience in handling confidential information
  • Experience in the use of database, Excel, and Word software

Nice To Haves

  • Preferred 1+ years of banking experience

Responsibilities

  • Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management
  • Originate/verify wires using corresponding bank.
  • Receive/post incoming internal & international wires from First Horizon.
  • Process drawdown/reverse drawdown wire requests.
  • Assist with branch & customer research request/inquiries/issues related to wires
  • Backup for performing wire system end of day shutdown
  • Wire Related customer service calls, emails and inquiries.
  • Backup for the setup of cash management customers with wire access
  • Complete in-house training required by department & bank’s training program
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