Wire Coordinator

Land Title•Greenwood Village, CO

9d•$40,000 - $50,000•Onsite

About The Position

The Wire Coordinator reviews and processes daily wires, partners with key bank contacts, and provides support to escrow accounting and closing departments. This is an in-office position, Monday - Friday, 8:00am - 5:00pm.

Requirements

High School Diploma or Equivalent required
Computer savvy including solid working knowledge of Google Suite (GMail, Docs, Sheets) or a similar product (Microsoft Office)
Experience working in a customer service environment required
Ability to quickly learn and navigate new systems

Nice To Haves

Previous banking experience/real estate knowledge/title industry experience or other related experience preferred

Responsibilities

Greet customers enthusiastically and professionally, either over the phone or in person, with an emphasis on representing Land Title in a way that builds customer relationships and a positive corporate image
Answer customer inquiries in a timely and accurate manner; provide information to authorized persons, or determine who can best provide the information and route the request; provide technical assistance when needed
Initiate/input outgoing wires in various bank systems utilizing information from our escrow system platform
Authorize/approve outgoing wires in various bank systems initiated by others
Download incoming wires from banks and upload to the escrow system
Manually input wires in to the escrow system
Contact various banks to close and transfer funds related to long term escrow accounts
Process daily wire reports
Communicate with bank(s) to resolve wire issues
Provide back-up for the over/short process, making adjustments as needed
Initiate daily stop pays on the banking system
Other duties as assigned by Escrow Manager