Winter Shelter Supervisor

Episcopal Community Services (ECS) • San Francisco, CA

3d • $36 - $36 • Onsite

About The Position

This is a seasonal position. Responsible for overseeing the day-to-day operations of the Winter shelter which provides temporary housing and support services for individuals experiencing homelessness during the winter months.

Requirements

• Bachelor's degree in social work, human services, or a related field (preferred).
• Must have experience working in an integrated service team, using client-centered, harm reduction approaches.
• Must have experience training and supervising.
• Excellent administrative and organizational skills ability to read and write.
• Ability to use computer, foster teamwork, and work independently.
• Strong leadership and interpersonal skills.
• Knowledge of local homeless services, resources, and community networks.
• Ability to work in a fast-paced, dynamic environment.
• Excellent organizational and problem-solving abilities.
• Must secure finger image screening and annual TB screening.
• Demonstrate behavior that supports the organization’s mission, vision, and values.
• Adhere to all program, funder, and organizational policies, and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.

Responsibilities

• Ensure a safe and healthy environment for staff and clients.
• Conduct daily shift change meetings, including assigning workstations, instruction to shift, review of log entries and incident reports.
• Provide strong leadership to shelter staff and volunteers.
• Foster a positive and inclusive work environment.
• Enforce safety protocols and emergency procedures to ensure the well-being of guests and staff.
• Manage shelter beds and ensure maximum use of the beds each evening depending on availability.
• Maintain accurate and up-to-date records of guest intake, services provided, and incidents.
• Address conflicts or disputes among guests and staff in a professional and compassionate manner.
• Oversee the maintenance and cleanliness of the shelter facility.
• Ensure that the facility is properly equipped with necessary supplies and resources.
• Attend and actively participate in Supervisors meeting.
• Oversee maintenance of operations log, department records, statistical records, and other documentation, including computerized records.
• Attend all meetings as assigned.
• Perform all duties as assigned.

Benefits

• ECS offers industry leading healthcare benefits to support your physical and mental well-being.
• ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.
• ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.

What This Job Offers

• Career Level: Manager
• Number of Employees: 251-500 employees