WINNERS CLUB HOST
Ohkay Casino
5d•Onsite
About The Position
The Host/Hostess shall provide exceptional, courteous customer service to all our patrons, while maintaining a professional, friendly, and energetic environment.
Requirements
- High School Diploma or GED/equivalent. Must be 21 years of age or older.
- Courteous and professional manner.
- Excellent communication and interpersonal skills.
- Excellent customer service skills.
- Knowledge of basic mathematics.
Responsibilities
- Provide quality customer service.
- Recruit and register new members.
- Promote and/or sell upcoming and special events, promotional giveaways, drawings, tournaments, concerts, etc.
- Assist with point redemptions.
- Print and issue Winners Club cards.
- Assist patrons with accurate account information.
- Make promotional/casino announcements.
- Assist patrons with giveaway rules and regulations applicable for different promotions.
- Assist patrons with use of the MGT Kiosks (Registering for a promotion, checking-in for a drawing, retrieving food vouchers, etc.).
- Responsible for Patron Management data confidentiality and accurate data entry.
- Complete the Information Data Sheet and Photo Release forms.
- Ability to conduct promotional cash payouts.
- Assist in signage replacement and removal.
- Ability to sell event/concert tickets using ticketing software.
- Resolve or direct customer complaints to supervisor on duty.
- Comply with all safety and emergency procedures.
- Perform other related duties when assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
