Wine - Specialist

Good Food Holdings CompaniesRolling Hills, CA
9d

About The Position

The Wine Specialist plays a crucial role in providing exceptional customer service and fostering a deep knowledge of wines, beer, and spirits. Excellent communication and promoting different wines to our customers are essential to this role.

Requirements

  • High School diploma or general education degree (GED); three to six months related experience and /or training; or equivalent combination of education and experience.
  • Candidates must be 21 years of age or older.

Responsibilities

  • Provides outstanding customer service by assisting customers with wine, beer, and spirit selection, offering recommendations, and ensuring a memorable shopping experience.
  • Demonstrates a high level of expertise and knowledge in wines, including varietals, regions, production methods, and food pairings.
  • Stays on top of industry trends, new releases, and emerging wine regions to provide up-to-date recommendations to customers.
  • Actively contributes to the creation and development of the weekly newsletter, providing engaging content and highlighting featured wines, beers, and spirits.
  • Maintains department standards by organizing and properly displaying products, ensuring accurate pricing and signage, and monitoring inventory levels.
  • Assists in conducting tastings and educational events for customers, including classes and seminars.
  • Acts as a liaison between vendors and the Wine Manager, coordinating product orders, resolving any issues or discrepancies, and providing feedback on customer preferences.
  • Provides support to the Wine Manager in managing inventory, including receiving and stocking products, rotating stock, and conducting regular inventory counts.
  • Keeps abreast of local, state, and federal regulations pertaining to alcohol sales, ensuring compliance at all times.
  • Exhibits exemplary behavior and adherence to company policies and procedures, serving as a role model for other team members.

Benefits

  • Amazing earning potential, paid weekly!
  • A values-based culture that will engage and empower your growth and development
  • A strong training program that will build your guest service skills
  • Opportunity for growth within our family of brands
  • Benefits available – Including medical, dental, vision, and 401K
  • Numerous scholarship opportunities available to full & part time team members
  • 20% discount at all Bristol Farms and Lazy Acres locations
  • $60 credit to Shoes for Crews every 6 months of employment
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