Windows Platform Product Owner

Caterpillar Inc.•San Diego, CA

1d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Consults and leads MS Windows platform as the Windows Product Owner for a wide range of technology related issues and roadmap capabilities for internal and external customers, while adhering to standards and processes.

Requirements

Deep understanding of MS Windows operating systems, including deployment, configuration, and management.
Proficiency in enterprise IT infrastructure, including networking, security, and cloud services
Staying updated with emerging technologies and applying innovative solutions to product challenges
Familiarity with software development processes and tools, especially those related to Windows applications
Strong analytical skills to identify and resolve product-related issues
Ability to work closely with teams and customers to ensure alignment with product goals.
IT Related Degree or equivalent experience desired

Nice To Haves

Knowledge of Windows Modern Device Management (Intune Capabilities and Administration).
Understanding of physical and virtual desktop environment (Windows 365 Cloud PC)
Knowledge of following products: Setup Builder, MS PowerShell, Browsers

Responsibilities

Own and manage Windows platform (physical and virtual) in terms of roadmap and the OS (version upgrades, security, utilities, distribution)
Lead Windows Modern Device Management (Intune capabilities and Administration)
Own Single Image Build process inclusive of updates, improvements and execution
Provide direction and standards for software packaging
Guide and work with the managed service provider to support the Windows platform and execute the updates.
Works closely with enterprise architects, security engineers for Logical Technical Architecture (LTA) reviews and approvals.
Works directly on complex technical incident and problem identification and resolution
Works independently on complex infrastructure technology components that may be used by one or more applications or systems, often serving as the Windows SME on Enterprise projects
Deploys or integrates technology components based on requirements gathered from customers
Demonstrate leadership through guiding conversations, overseeing operations and complying to standards and controls
Requires on call support as needed
Consult on client requirements and propose technology solutions and business cases; guide in evaluating, selecting and utilizing new and existing tools and techniques.
Provide subject matter expertise and solutions on comprehensive technology issues for internal and external customers.
Lead the design, testing and technology implementation of technical projects, while collaborating with senior IT staff.
Ensure that the design and implementation of technologies are compliance with existing standards and processes.