Windows & Cloud Support Technician/Administrator
About The Position
Must Have Technical/Functional Skills Working knowledge in supporting Windows 10 & 11 and Server 2012 to 2022 Hands-on experience with Azure DevOps, including Repos, Pipelines, and Infrastructure as Code (IaC). Knowledge of Windows Clustering, Remote Desktop Services, File Servers, Print Servers, and IIS Knowledge of SQL and PL/SQL Basic Knowledge of Certificates, TLS, and Encryption principles. Basic Knowledge of DNS and Load Balancing concepts. Basic Knowledge of PowerShell or other scripting concepts. Basic Knowledge of Unix/Linux Commands, Tomcat Webserver is desired. Roles & Responsibilities Full-stack Level 2/3 support of Windows based customer developed Desktop, Server, Mobile and Web applications. Responsible for end-to-end DevOps lifecycle - CI/CD, infrastructure automation, environment management, and monitoring using Azure DevOps. Level 2 client application support of helpdesk escalated issues from remote users. Administer and monitor backend processes. Configure, Maintain, and Support Desktop & Server applications. Configure, Maintain, and Support Web applications. Participate, facilitate, and coordinate with all stakeholders in the deployment of applications. Gathering, formatting, and reporting of deployment statuses and open issues. Technical team management and skill development (Technical & Domain). Generic Managerial Skills, If any Customer management Attend regular meetings (internal & with customers) Ensuring compliance as required for the role TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Requirements
- Working knowledge in supporting Windows 10 & 11 and Server 2012 to 2022
- Hands-on experience with Azure DevOps, including Repos, Pipelines, and Infrastructure as Code (IaC).
- Knowledge of Windows Clustering, Remote Desktop Services, File Servers, Print Servers, and IIS
- Knowledge of SQL and PL/SQL
- Basic Knowledge of Certificates, TLS, and Encryption principles.
- Basic Knowledge of DNS and Load Balancing concepts.
- Basic Knowledge of PowerShell or other scripting concepts.
Nice To Haves
- Basic Knowledge of Unix/Linux Commands, Tomcat Webserver is desired.
Responsibilities
- Full-stack Level 2/3 support of Windows based customer developed Desktop, Server, Mobile and Web applications.
- Responsible for end-to-end DevOps lifecycle - CI/CD, infrastructure automation, environment management, and monitoring using Azure DevOps.
- Level 2 client application support of helpdesk escalated issues from remote users.
- Administer and monitor backend processes.
- Configure, Maintain, and Support Desktop & Server applications.
- Configure, Maintain, and Support Web applications.
- Participate, facilitate, and coordinate with all stakeholders in the deployment of applications.
- Gathering, formatting, and reporting of deployment statuses and open issues.
- Technical team management and skill development (Technical & Domain).
Benefits
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
