Windows 10 Deskside Technician

TEKsystems • Marshall Township, PA

4d • $22 - $25 • Onsite

About The Position

Our client is seeking a Desktop Technician to provide 100% onsite support for local end users. This role is hands‑on and customer‑facing, responsible for troubleshooting hardware, software, and networking issues in a corporate environment. The ideal candidate is proactive, reliable, and comfortable working independently without an onsite manager.

Requirements

• 1.5–3 years of Windows 10 desktop support in a corporate setting
• 1.5–3 years supporting end‑user LAN/networking issues
• Strong customer service
• Ability to provide both remote and hands‑on support
• Must be fully vaccinated

Nice To Haves

• Highly self‑motivated and able to work independently
• Comfortable operating without an onsite client manager
• Strong problem‑solving and organizational skills

Responsibilities

• Provide in‑person and remote desktop support for Windows 10 environments
• Diagnose and resolve hardware, software, and peripheral issues
• Support end‑user connectivity, including LAN and basic networking
• Deliver excellent customer service and maintain strong communication with users
• Document issues, resolutions, and follow‑up actions

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed