Window & Door Repair Technician

Jeld-Wen

2d • Remote

About The Position

JELD-WEN is currently seeking a Window & Door Repair Technician to join our growing team.

THE ROLE
As a
Window and Door
Repair
Technician
at JELD-WEN, you will be a key member of the Site Service & Warranty team. You will be responsible
for
performing service work on various products, and accurately inspect JELD-WEN window and door products to find root cause of the service issue. You will report directly to the
Field Services Manager.

This is a remote role and applicant must reside within a 25 - mile radius from Pontiac, MI

Requirements

• Knowledge of window and door installation and repair practices.
• Weekly travel with some overnight and overtime is a requirement in this position, along with flexible working hours.
• High School Diploma or HSED.
• Must have a valid driver's license as well as a clean driving record.
• 5 years field service technician experience (or experience in the same or similar industry is a plus.)
• Must have carpentry skills, be able to use hand and power tools and measuring devices.
• The ability to lift 50-75 lbs., climb, lift, pull; and safely perform tasks on a ladder, scaffolding, or other raised devices.
• Experience in residential or commercial window and door installation, repair, or glazing required; general carpentry or construction background considered a plus.
• Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment.
• Strong customer service skills, excellent communication, and organizational skills.
• Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment.

Responsibilities

• Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues.
• Visit customer homes or job sites to diagnose and repair windows and doors, ensuring proper installation, alignment, and function.
• Maintain tools and service vehicle in proper and safe working order.
• Operate a company service vehicle in a safe and considerate manner.
• Become familiar with all JELD-WEN products in your coverage region.
• Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees