Window Cleaner - Housekeeping - La Concha Resort

The Condado Collection

About The Position

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Requirements

Hospitality oriented
Previous experience in window cleaning or housekeeping preferred.
Knowledge of proper cleaning techniques and use of chemicals.
Attention to detail and commitment to maintaining high standards of cleanliness.
Ability to follow instructions and work independently or as part of a team.
Must be able to bend, squat and stretch, lift weighing up to 50 pounds.
Flexibility to work various shifts, including weekends and holidays
Able to handle difficult situations effectively.
Strong communication skills
Must possess good communication skills in Spanish and English

Responsibilities

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Clean interior and exterior windows in guest rooms and public areas according to hotel standards.
Ensure all glass surfaces are streak-free and spotless, including mirrors and glass doors.
Use appropriate cleaning tools, equipment, and safe chemical products following safety guidelines.
Report any maintenance issues (broken glass, damaged frames, leaks) to the supervisor promptly.
Maintain cleaning equipment in good working condition and store supplies properly.
Follow established procedures for time management and prioritization of daily tasks.
Comply with hotel hygiene, safety, and environmental standards at all times.
Collaborate with the housekeeping team to ensure efficient workflow and guest satisfaction.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
Complete safety training and certifications.
Develop and maintain positive working relationships with others, support the team to reach common goals.
Perform other reasonable job duties as requested by supervisors.