Wilderness Properties Server
About The Position
The Broadmoor is committed to fostering a culture of family, community, and exceptional service while creating genuine, unforgettable experiences for our guests and team members. As a Server at our Wilderness Properties—Cloud Camp or The Ranch at Emerald Valley—you will play a vital role in delivering warm, attentive, and personalized dining service throughout each guest’s stay. From greeting guests and presenting menus to anticipating needs and creating memorable moments, you will ensure every interaction reflects our Forbes Five‑Star and AAA Five Diamond service standards. This position is essential in supporting a seamless, refined, and elevated dining experience from arrival through departure. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.
Requirements
- High school diploma or General Education Degree (GED) one to two years related experience and/or training; or equivalent combination of education and experience. Previous experience in a high-quality restaurant environment a plus.
- Enthusiastic, friendly, and energetic team member who works well with others
- Strong interpersonal communication skills
- Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.
- Reasonable accommodations will be made for individuals with disabilities
Responsibilities
- Maintain 5 star and 5 diamond standards while offering above and beyond service for all guests.
- Perform table set up, replenish and clean up before, during and/or after the guest’s meal.
- Replenish snacks and bar stock.
- Answer menu questions and makes suggestions regarding food and beverage service.
- Ability to act as bartender and mix ingredients to prepare beverages to guest satisfaction.
- Serve and is knowledgeable about a variety of wines, beers and cocktails.
- Obtain and maintain knowledge of guest(s) diet restrictions and food allergies.
- Maintain accurate communication with kitchen staff regarding orders, times, guest needs, etc. in order to provide efficient service.
- Observe diners to respond to any additional requests and to determine when meal has been completed.
- Buss and carry used tableware to kitchen area.
- Handle opening and closing procedures as directed.
- Complete daily and weekly side-work.
- Follow Wilderness properties safety and hygiene standards.
- Follow all directions received from General Manager.
- Report tips as required by the IRS.
- Abide by and maintain up to date knowledge of Colorado liquor laws.
- Assist other dining room staff and all other staff as needed.
- Utilize the Point of Sales system proficiently.
- Assist in Culinary and Stewarding as needed.
- All other duties as assigned and help with any other duties at Cloud Camp needed and necessary.
- Willingness to work in a fast-paced, team-oriented environment
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- Other duties as assigned
Benefits
- Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
- Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
